Executive Assistant and Pa to The Director of

4 months ago

Romford, United Kingdom London Borough of Havering Full time

**Job Description
Executive Assistant and PA to the statutory Director of Children’s Services**
**London Borough of Havering**
**Contract: Permanent**

The London Borough of Havering is looking to recruit an Executive Assistant and PA to the statutory Director of Children’s Services.
- To link and support the Independent chair of the practice Improvement board (PIB) to ensure the effective running of the PIB
- To support and oversee timely responses to Freedom of Information requests.
- Support the Executive Support Manager for people on day to day business issues, projects and programmes.
- Provide high quality personal assistance, secretarial and administrative support to the DCS in collaboration with the Executive Support Manager. including oversight and administration of a number of Boards for example - Adopt London East; Early Help; YJB; VAWAG; Adolescent Safeguarding.
- Provide excellent customer service using existing processes.
- Supervise a group of Business support officers within the Starting Well Department including regular 1:1’s and PDR discussions
- Engage with customers, internal and external, providing resolution to issues in collaboration with colleagues within the service.
- To initiate team working on performance issues and make recommendations for resolution
- To research and resolve Member queries raised by/through the Chief Executive, Strategic Director of People or DCS
- To manage and/or deal with higher level enquiries and information requests
- To act as coordinator for the DCS in relation to Agency Decision Making for Adoption decisions
- Ensure that the ELT member’s office processes support relevant democratic processes within the Council, including communication both with Committees and Members.
- To support one-off projects on behalf of the Director as required.

The successful applicant will:

- Be experienced in providing a wide ranging, complex support service to a Senior Management position.
- Be experienced in maintaining records and data handling
- Be experienced in handling higher level complaints and queries and complaint resolution and dealing with conflict
- Have good inter-personal skills able to work for and alongside people from all levels and all walks of life
- Have excellent literacy skills Have the ability to meet deadlines and to facilitate others achieving the same, from all levels within the organisation

For the full job description please click here.

Additional Information:
As one of the greenest boroughs in London, resourcefulness is in our nature. We don’t wait to be told, we take the initiative. We face the future head-on, embracing new challenges with open minds and fresh ideas. There’s lots of opportunities to progress here, and if you seize them we’ll support you all the way. Choose Havering and see the difference you’ll make to the people that live, work and learn here.

From caring for those who need it most, to ensuring our highways and streets are safe, providing a roof over the heads of our residents, providing excellent customer service or, enhancing our digital services for staff and residents, there are so many ways you can make a positive influence here. And, whether you’re outdoorsy, people-focused or analytical, we have a role that’s right for you.

Priority consideration on all advertised roles will be given to London Borough of Havering Redeployees.

The London Borough of Havering is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

**Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.**

**We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.**
- About Us
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.- Find out _why you should work for Havering Council _._

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