Service Department Booking Coordinator

5 days ago


Romford, Greater London, United Kingdom Auto Skills UK Full time
About the Role
We are recruiting a Service Advisor to join our Service Department at Auto Skills UK in Romford. This is a permanent position, working Monday to Friday (08:00 - 18:00) and one Saturday every other week (08:00 - 14:00).
The key duties of this role are:
  • Taking Service Department bookings
  • Meeting and greeting service customers and identifying their service requirements
  • Updating customers with technical issues
  • Dealing with complaints
  • Seizing opportunities for up-selling products

We are looking for someone with:

  • Previous experience as a Service Advisor
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
  • Money motivation with confidence in up-selling
  • Fully customer-focused, presentable, and professionally dressed
  • Ability to thrive within a busy service department
  • Full clean UK Driving Licence

This role includes a salary of £35,000 per year.



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