Customer Engagement Officer

2 weeks ago


Carlisle, Cumbria, United Kingdom Austin Fraser Full time

Austin Fraser is seeking a Customer Engagement Officer to join our team, providing exceptional support to tenants during property maintenance and refurbishment projects. As a key member of our team, you will play a vital role in ensuring seamless communication between tenants, contractors, and our team.

About the Position:

Your primary responsibility will be to coordinate schedules with contractors to minimize disruption to tenants, maintaining accurate records of tenant interactions and project progress along the way.

Requirements:
  • A strong background in customer-facing roles, preferably within property services or housing.
  • A valid UK driving license would be an asset.
What's Included:
  • A competitive hourly rate of £14.00 per hour (umbrella).
  • A six-month temporary contract with the possibility of becoming a permanent member of our team.


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