Customer Service Ambassador

7 days ago


Carlisle, Cumbria, United Kingdom Recruitment Revolution Full time
Key Responsibilities:
  • Greet and welcome customers and visitors into the showroom, offering a warm and professional welcome.
  • Manage day-to-day hospitality requirements, including serving refreshments to customers.
  • Encourage customers to engage with our product and services in a relaxed environment.
  • Handle basic queries on our product, using supporting information to ensure customers feel professionally dealt with.
  • Brief and update sales executives on customer needs.
  • Ensure the showroom is well presented at all times.
  • Handle inbound telephone calls and direct them to relevant colleagues.
  • Maintain accurate customer records.
  • Attend training and meetings to continuously learn and gain product knowledge.


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