Head of Retention and Strategy

1 day ago


London, Greater London, United Kingdom Rockford Recruitment Full time
Job Description

We are seeking a Head of Retention and Strategy to lead our efforts in strengthening client relationships across the Stadia Events and Leisure sector. This role requires a seasoned professional with extensive experience in High-End B&I and Stadia/Venues/Leisure operations.

The successful candidate will possess excellent communication and interpersonal skills, with the ability to build trust and rapport with high-profile clients. You will be responsible for developing and implementing retention strategies that drive business growth and customer loyalty.

To succeed in this role, you will need to stay up-to-date with industry trends and best practices in Food Innovation, Tech, Marketing, and Product Development. Your creativity and problem-solving skills will be essential in proposing innovative solutions that meet our clients' evolving needs.

Key Responsibilities:

  • Foster strong relationships with key clients in the Stadia Events and Leisure sector
  • Develop and implement retention strategies to drive business growth and customer loyalty
  • Stay up-to-date with industry trends and best practices in Food Innovation, Tech, Marketing, and Product Development
  • Propose innovative solutions that meet our clients' evolving needs and expectations

Estimated Salary: £65,000 - £90,000 per annum



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