Retention Strategy Lead

2 days ago


London, Greater London, United Kingdom Acquire Full time

We're on a mission to revolutionize customer experience in the renewable energy sector. As a Retention Strategy Lead, you'll be responsible for driving retention strategy for our rapidly scaling client and shaping how customers interact with our innovative brand.

This is a critical role that requires a strong understanding of retention marketing principles and experience working with email/CRM systems. You'll be responsible for owning the email and CRM strategy, optimizing customer communications, and identifying cross-sell opportunities across our expanding product range.

We're looking for someone with proven experience in retention marketing from a subscription/membership business like ours, with a strong background in email/CRM expertise. If you have experience managing regulatory communications, that's a bonus

What can you expect from this role?

  • A competitive salary of £70,000 - £90,000 per annum, depending on experience
  • A modern office with hybrid working options
  • Award-winning company culture
  • The opportunity to impact the UK's sustainable future

If you're passionate about driving customer retention and want to be part of a forward-thinking organization, apply now to learn more about this exciting opportunity.



  • London, Greater London, United Kingdom Rockford Recruitment Full time

    Job DescriptionWe are seeking a Head of Retention and Strategy to lead our efforts in strengthening client relationships across the Stadia Events and Leisure sector. This role requires a seasoned professional with extensive experience in High-End B&I and Stadia/Venues/Leisure operations.The successful candidate will possess excellent communication and...


  • London, Greater London, United Kingdom DTC Jobs Full time

    At DTC Jobs, we're looking for a seasoned professional to lead our customer retention efforts. As a Customer Retention Strategy Manager, you will develop and execute a comprehensive strategy to drive customer loyalty and retention.About the RoleWe estimate this role will pay approximately $80,000 - $110,000 per year, depending on experience. You'll work...


  • London, Greater London, United Kingdom Yotpo Full time

    Join Yotpo's team as a Retention Strategy Manager and play a key role in driving customer success. In this role, you'll work closely with clients to develop and implement effective retention strategies.About the RoleYou'll leverage your e-commerce expertise to consult with clients on their business challenges and objectives. Collaborating with internal...


  • London, Greater London, United Kingdom healf Full time

    Job Title: Retention Strategy DirectorThis is a pivotal role at Healf, responsible for creating, refining, and executing our retention strategy. You will be in charge of everything customer-focused, from CRM and subscription management to our app and overall customer experience, all aimed at optimizing Customer Lifetime Value (CLTV).You'll wear many hats...


  • London, Greater London, United Kingdom Fella and Jones Full time

    Job Title: Retention Marketing LeadEstimated Salary: $90,000 - $110,000 per yearAbout Fella & JonesFella & Jones is partnering with a premium women's wear brand to deliver exceptional services. The company seeks an experienced retention marketing lead to join their team.Key Responsibilities:Retention Strategy Development: Design and execute retention...


  • London, Greater London, United Kingdom Growth & Company Full time

    Growth & Company, a leader in the fashion industry, is seeking a highly skilled Retention and Growth Lead to join our team in London.This role involves working cross-functionally with the CRM team to create and execute marketing strategies that increase customer retention and drive revenue growth.The successful candidate will have relevant experience in a...


  • London, Greater London, United Kingdom DEC Full time

    About the DEC:The Disaster Emergency Committee (DEC) is a UK-based charity that brings together 15 leading aid charities to raise funds for emergency appeals.Job Title: Retention Marketing LeadLocation: Wenlock Road, London, N1Salary: £39,000 per annumBenefits:Generous pension schemeLife assuranceFlexible working environmentJob Description:We are seeking an...


  • London, Greater London, United Kingdom EveryMatrix Full time

    Welcome to EveryMatrix, where innovation meets excellence! We're looking for a seasoned CRM Manager to spearhead our retention marketing efforts, driving revenue growth through personalized experiences for our clients' customers.This pivotal role will require you to lead the development of tailored retention marketing strategies, leveraging your expertise in...

  • Retention Strategist

    3 weeks ago


    London, Greater London, United Kingdom Virgin Active Full time

    Job Title: Retention StrategistThe Retention Strategist will play a crucial role in developing and executing strategies to drive member retention for Virgin Active Europe. This involves managing the Membership Loyalty Programme, leading campaigns to retain members, and collaborating with internal teams to deliver exceptional experiences.Key...


  • London, Greater London, United Kingdom Data Science Festival Full time

    Lead Data Science Specialist in Customer RetentionThe Data Science Festival is seeking a Lead Data Science Specialist to lead its customer retention efforts. In this role, you will develop and implement data science strategies to drive customer engagement and loyalty. You will use advanced SQL, Python, Pyspark, and Databricks to build predictive models and...


  • London, Greater London, United Kingdom Rise & Fall Full time

    About the RoleWe are seeking a highly skilled Customer Retention Strategist to join our growth team at Rise & Fall, a leading e-commerce company. In this role, you will be responsible for developing and implementing retention strategies to enhance customer lifetime value.Key ResponsibilitiesIdeate and execute retention campaigns and experiments that keep...


  • London, Greater London, United Kingdom COREcruitment Full time

    Job Title: Retention Marketing LeadWe are looking for an experienced Retention Marketing Lead to join our team. The successful candidate will develop, execute, and optimise customer relationship management efforts, driving improvements in customer retention and revenue.The ideal candidate has a strong background in CRM management, preferably in a high-growth...


  • London, Greater London, United Kingdom Pigletinbed Full time

    Pigletinbed is a fast-paced company that requires a highly skilled Retention and CRM Lead to join our Ecommerce & Growth team. We offer an exciting opportunity to work with a talented team of professionals who share a passion for innovation and creativity.About the RoleThis is a full-time position, 5 days a week, with 2-3 days based in our London office. The...

  • CRM Strategy Lead

    7 days ago


    London, Greater London, United Kingdom SoftConstruct Full time

    Job DescriptionWe are seeking a highly skilled and experienced CRM Strategy Lead to join our team at SoftConstruct. As a key member of our UK operations, you will be responsible for developing and implementing effective CRM strategies and campaigns to drive growth in the UK market.About the RoleDevelop and implement a comprehensive CRM strategy that aligns...


  • London, Greater London, United Kingdom Healf Full time

    About the RoleWe are looking for a highly ambitious individual to join our team as a Retention and Engagement Leader. In this role, you will be responsible for overseeing the ideation, planning, and execution of Healf's retention strategy.You will work closely with the marketing team to develop effective campaigns and strategies that drive customer...


  • London, Greater London, United Kingdom Craft Gin Club Full time

    We're Craft Gin Club, a leading spirit subscription business in the UK. As we enter our tenth year, we're seeking an experienced Customer Retention Expert to join our passionate marketing team and drive growth in the UK and beyond.The successful candidate will lead the development and implementation of CRM and retention strategies that engage and activate...


  • London, Greater London, United Kingdom Blockdaemon Full time

    Job ResponsibilitiesRun the entire Customer Success process: Onboarding, Adoption, and Renewal.Educate and train customers on Blockdaemon's product, business roadmap, and services.Partner with internal Blockdaemon partners to align account activities with the customer's business case and strategy.Additionally, the successful candidate will be responsible for...


  • London, Greater London, United Kingdom RedCat Solutions Ltd Full time

    Lead Customer Retention ManagerWe are seeking a strategic Lead Customer Retention Manager to join our team at RedCat Solutions Ltd.The successful candidate will have extensive experience in customer retention, CRM, and subscription-based businesses.The ideal candidate will be an analytical professional with excellent stakeholder management and communication...

  • CRM Strategy Lead

    1 month ago


    London, Greater London, United Kingdom ClearScore Full time

    Key ResponsibilitiesCollaborate with the CRM Lead to design and implement a global CRM strategy, focusing on process optimization, automation, and best practices.Develop and execute cross-channel engagement strategies, including email, push notifications, and in-product messaging, to enhance customer experience and drive adoption.Lead the customer journey,...


  • London, Greater London, United Kingdom Allies Group Pte Ltd Full time

    About the PositionWe are seeking a seasoned CRM professional to join our team as a CRM Manager. As a CRM Manager, you will be responsible for developing and executing a customer-centric strategy to drive retention, growth, and customer lifetime value.Main ResponsibilitiesDevelop and execute multi-channel CRM strategies to maximize customer reach and...