Head of Customer Retention and Loyalty
4 days ago
Healf is expanding its team to fill a crucial position that involves overseeing the company's retention strategy. This role requires a results-driven leader with expertise in CRM analytics, app development, and customer experience. The ideal candidate will be responsible for designing and implementing strategies to increase revenue from subscription customers and reduce churn.
Key Responsibilities:
- Manage the CRM channel and identify areas for growth
- Develop a world-class app that enhances customer experience
- Design strategies to increase revenue from subscription customers
- Reduce churn and promote long-term loyalty among subscribers
Requirements:
- Strong analytical skills and ability to interpret data
- Passionate about customer retention and loyalty
- Excellent communication and leadership skills
- Able to work well under pressure and manage a challenging workload
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Loyalty and Retention Specialist
5 days ago
London, Greater London, United Kingdom The School of Life Full timeWe are seeking an experienced Loyalty and Retention Specialist to join our team at The School of Life. As a key member of our marketing department, you will be responsible for developing and implementing strategies to drive customer loyalty and retention.Job Overview:The successful candidate will have a minimum of 5 years of experience in marketing,...
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Head of Customer Retention
4 days ago
London, Greater London, United Kingdom 剔偉 Full timeCustomer Retention LeadWe are seeking a seasoned professional to lead our customer retention efforts, driving growth and loyalty through data-driven strategies.The ideal candidate will have a proven track record of increasing customer lifetime value (LTV) and retention rates. Experience with CRM tools, Klaviyo, Shopify, and Lifetimely is essential.Salary:...
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Head of Customer Retention
5 days ago
London, Greater London, United Kingdom Healf Full timeAbout the RoleThis pivotal position at Healf is responsible for designing and executing our customer retention strategy. As Head of Customer Retention, you will oversee customer-focused initiatives, from CRM and subscription management to our app and overall customer experience, aiming to optimize Customer Lifetime Value (CLTV).Initially, you will wear many...
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Customer Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Fuel Ventures Full timeCult Mia is a leading online luxury fashion marketplace that stands out by curating unique, values-driven collections. Our mission is to give luxury shoppers access to limited edition, global fashion, safe in the knowledge that all products and brands are sustainably and ethically vetted.We are now looking to expand the Marketing team, responsible for...
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Customer Retention Specialist
1 week ago
London, Greater London, United Kingdom Fuel Ventures Full timeCult Mia is a pioneering online luxury fashion marketplace driven by innovation and sustainability. With an unwavering commitment to curating unique, values-driven collections, we're reshaping the industry.We're on a mission to give luxury shoppers unparalleled access to limited edition, global fashion while ensuring all products and brands meet our...
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Customer Retention Strategy Manager
4 days ago
London, Greater London, United Kingdom DTC Jobs Full timeAt DTC Jobs, we're looking for a seasoned professional to lead our customer retention efforts. As a Customer Retention Strategy Manager, you will develop and execute a comprehensive strategy to drive customer loyalty and retention.About the RoleWe estimate this role will pay approximately $80,000 - $110,000 per year, depending on experience. You'll work...
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Customer Retention Strategy Manager
2 weeks ago
London, Greater London, United Kingdom DTC Jobs Full timeJob DescriptionWe are seeking a seasoned Customer Retention Strategy Manager to join our team at DTC Jobs.This is a part-time, freelance position requiring 20 hours per week in the CET timezone. As a Customer Retention Strategy Manager, you will play a crucial role in developing and executing a comprehensive customer retention strategy.Your key...
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Customer Retention Specialist
3 weeks ago
London, Greater London, United Kingdom Fuel Ventures Full timeCult Mia, a pioneering online luxury fashion marketplace, is seeking a seasoned Customer Retention Specialist to spearhead their CRM strategy and drive customer loyalty.This is a unique opportunity to join a rapidly growing company and contribute to the development of a comprehensive customer retention program.The ideal candidate will have a proven track...
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Customer Retention Strategist
4 days ago
London, Greater London, United Kingdom The School of Life Full timeThe School of Life is seeking a highly skilled Retention and Engagement Specialist to join their team. In this role, you will be responsible for driving subscriber activation and retention, creating personalised customer experiences that drive loyalty and long-term engagement.About the RoleWe are looking for someone who is highly numerate, analytical, and...
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Customer Loyalty Manager
2 days ago
London, Greater London, United Kingdom Antony James Recruitment Ltd Full timeAntony James Recruitment Ltd is seeking a highly skilled Customer Loyalty Manager to drive loyalty and CRM marketing strategies across the UK and Europe. This key role focuses on scaling growth through innovative loyalty programs, enhancing customer experiences throughout their lifecycle.The ideal candidate will collaborate with data and digital marketing...
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Loyalty Program Manager
2 weeks ago
London, Greater London, United Kingdom Selfridges Full timeLoyalty Program ManagerSelfridges is seeking a skilled Loyalty Program Manager to lead customer retention efforts and drive membership growth. In this role, you will be responsible for developing and implementing loyalty strategies to foster customer loyalty and retention.Key ResponsibilitiesDevelop and execute loyalty programs to maximize customer...
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Customer Loyalty Strategist
1 month ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a skilled Customer Loyalty Strategist to join our Consumer Revenue Group. As a key member of the Customer Relationships Team, you will be responsible for developing and driving delivery of marketing initiatives that deepen and broaden the engagement of our in-life subscribers.Your primary objective will be to increase lifetime...
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Customer Retention Strategist
1 week ago
London, Greater London, United Kingdom Fuel Ventures Full timeJob Description:Cult Mia is a pioneering luxury fashion marketplace, revolutionizing the way consumers discover and engage with exclusive, values-driven brands. As a Customer Retention Strategist, you will play a pivotal role in driving business growth through data-driven marketing initiatives.About the Role:Reporting to our Head of Marketing, you will be...
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London, Greater London, United Kingdom IAG Loyalty Full timeAbout Us IAG Loyalty is the company behind global loyalty currency, Avios, and home to three ambitious, growing businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. We're on a truly exciting journey of growth and transformation – we're going places. Our vision is to create the world's most rewarding experiences, not just for our customers but for our...
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Customer Loyalty Manager
4 days ago
London, Greater London, United Kingdom healf Full timeJob Description: We are seeking an experienced Customer Loyalty Manager to lead our retention efforts. The successful candidate will have a strong background in retail or e-commerce, excellent analytical skills, and a passion for health and wellness. They will be responsible for developing and implementing a retention strategy that drives long-term customer...
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Customer Retention Manager Position
3 weeks ago
London, Greater London, United Kingdom RedCat Solutions Ltd Full timeThe Lead Customer Retention Manager will be responsible for developing and implementing strategies to increase customer retention and reduce churn for RedCat Solutions Ltd, a leading company in the industry. This role will involve working closely with cross-functional teams to drive business growth and revenue.Key Responsibilities:Design and execute customer...
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Customer Retention Expert
4 days ago
London, Greater London, United Kingdom Craft Gin Club Full timeWe're Craft Gin Club, a leading spirit subscription business in the UK. As we enter our tenth year, we're seeking an experienced Customer Retention Expert to join our passionate marketing team and drive growth in the UK and beyond.The successful candidate will lead the development and implementation of CRM and retention strategies that engage and activate...
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Client Retention Specialist
1 month ago
London, Greater London, United Kingdom The School of Life Full timeDrive Growth and RetentionThe Engagement and Retention Manager – Subscriptions is a key role at The School of Life, responsible for driving subscriber activation and retention. This involves creating personalised customer experiences that drive loyalty and long-term engagement. The ideal candidate will be highly numerate, analytical, and data-driven, using...
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London, Greater London, United Kingdom DTC Job Full timeAt DTC Job, we are seeking a skilled Retention Marketing Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and executing comprehensive customer retention strategies that drive long-term growth and profitability.We are looking for an experienced professional who can analyze customer data to...
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Chief Customer Retention Strategist
5 days ago
London, Greater London, United Kingdom Majorplayers Full timeMajorplayers Exclusive OpportunityA high-profile CRM and Loyalty Manager position has been made available to us on an exclusive basis. Majorplayers is seeking a seasoned CRM professional to drive customer retention and spearhead the development of a comprehensive loyalty program.Develop and execute targeted email marketing campaigns, including automated...