Customer Service Representative
14 hours ago
At beBee Professionals, we are seeking a highly skilled Customer Service Representative to join our team in the UK. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.
Salary: The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.
Job Description:
- We are looking for a friendly and efficient individual to handle incoming calls, emails, and chat queries from customers.
- The ideal candidate will provide accurate information regarding products and services, resolve customer issues efficiently, and escalate when necessary.
- The successful applicant will also process customer orders, manage account information, and keep records of customer interactions and follow-up tasks.
- In addition, they will work closely with other departments to ensure customer satisfaction and assist with administrative tasks when needed.
Required Skills and Qualifications:
- A minimum of 1 year of experience in a customer service role is preferred.
- Excellent communication and problem-solving skills are essential.
- The ability to handle high-volume queries while maintaining attention to detail is critical.
- Proficiency in Microsoft Office and CRM systems is required.
- The ideal candidate will have excellent time management skills, be able to work both independently and as part of a team, and have flexible working hours.
Benefits:
- This role offers a competitive salary with performance-based incentives.
- We offer a comprehensive pension scheme, healthcare benefits, training and development opportunities, and a supportive work environment with clear career progression.
- The successful applicant will also have access to flexible working options.
This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and wants to develop their career in a dynamic industry.
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