Customer Experience Champion
3 weeks ago
Immersive Dynamics Inc. helps organizations continuously assess, build, and prove their cyber workforce resilience through immersive training simulations and real-world threat scenarios.
Our mission is to empower organizations to develop resilient cyber teams that can respond effectively to emerging threats.
About the RoleThis role involves working as a Customer Support Analyst with a passion for delivering best-in-class customer service, joining our tight-knit team to ensure our customers get the best experience from our platform.
Main responsibilities include providing support and guidance to professionals across our customer base, maintaining comprehensive knowledge of Immersive Labs, and collaborating with teams across the organization to deliver excellent customer outcomes.
To succeed, you will need:
- Demonstrated experience in customer service and a passion for delivering an exceptional customer experience.
- Technical aptitude or familiarity with software concepts.
- Experience in a help-desk environment (advantageous).
We offer a competitive salary range of £40,000 - £60,000 per annum, flexible working options, time off, and a range of benefits including enhanced parental leave, private healthcare plan, career development opportunities, and a positive work-life balance.
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Customer Experience Champion
2 months ago
Bristol, Bristol, United Kingdom Immersive Dynamics Inc. Full timeUnlock Your PotentialWe are on a mission to revolutionize the way organizations approach cyber resilience. As a Technical Support Professional, you will play a vital role in helping our customers achieve their business outcomes.About the RoleThis is an exciting opportunity to join our Customer Support Team as a Technical Support Professional. You will be...
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Customer Experience Champion
4 weeks ago
Bristol, Bristol, United Kingdom BT Group Full timeJob SummaryWe are seeking a highly motivated and experienced Senior Retail Customer Advisor to join our team in store. This role plays a key part in driving sales growth, improving customer satisfaction, and maintaining high standards of customer service and store operations.The successful candidate will have excellent technical knowledge and product...
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Customer Experience Champion
1 month ago
Bristol, Bristol, United Kingdom edyn Limited Full timeDeliver exceptional customer experiences as a key figure in our Edyn Head Office in Bristol. Answer telephone, emails, and webchat issues professionally. Stay up-to-date with company policies, processes, and operations to ensure seamless execution.Enjoy a competitive salary of £23,100, rising to £24,000 after probation. Receive a quarterly bonus, 22 days'...
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Employee Wellbeing Champion
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Limited Full timeAbout the Job:Motability Operations Limited is a leading employer that prioritises the wellbeing of its employees. As an Employee Wellbeing Champion, you will play a crucial role in developing and implementing strategies to promote employee wellbeing across the organisation.You will work closely with the Health & Wellbeing Manager to identify areas for...
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Customer Experience Lead
4 weeks ago
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Customer Experience Advocate
2 weeks ago
Bristol, Bristol, United Kingdom Menlo Ventures Full timeImmersive Labs is dedicated to creating an inclusive and respectful environment for our employees, customers, and partners. We are passionate about developing deep relationships with our customers to help them achieve their business outcomes.We are looking for a Customer Experience Advocate with a strong background in customer service and technical skills....
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Customer Experience Representative
4 weeks ago
Bristol, Bristol, United Kingdom Immersive Dynamics Inc. Full timeCustomer Experience RepresentativeEstimated Salary: $55,000 - $75,000 per annumWe are seeking a Customer Experience Representative to join our team at Immersive Dynamics Inc. As a key member of our customer support team, you will be instrumental in ensuring our customers receive exceptional support and guidance as they navigate our platform.The ideal...
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Customer Experience Director
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Customer Experience Leader
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Bristol, Bristol, United Kingdom Royal Caribbean Group Full timeLead Customer Experience TeamWe are seeking a highly skilled Customer Experience Leader to join our team at Royal Caribbean Group.About the Role:You will lead a team of customer-facing staff and be responsible for delivering exceptional customer experiences across all touchpoints.You will develop and implement strategies to improve customer satisfaction and...
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Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom DX Network Services Limited Full timeAbout DX Network Services LimitedDX Network Services Limited is a leading independent parcel, mail, and logistics services company operating throughout the UK. Our mission is to deliver exceptional customer experiences through innovative solutions and dedicated service.Job DetailsSalary: £58,000 - £68,000 per annum (dependent on experience)Location:...
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Customer Experience Representative
1 month ago
Bristol, Bristol, United Kingdom kream Group ltd Full timeAbout the RoleWe are looking for a highly motivated Sales Executive to join our team at the Kream Group Ltd. As a Sales Executive, you will be responsible for providing exceptional customer service and sales experiences to our customers.The successful candidate will have a strong background in sales and customer service, with excellent communication and...
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Customer Experience Ambassador
4 weeks ago
Bristol, Bristol, United Kingdom WSH Group Full timeThe Customer Experience Ambassador will be the face of WSH Group, providing exceptional service to our clients and ensuring their needs are met and exceeded. As a key ambassador, they will work closely with the Welcome Services Manager to develop and implement strategies that enhance the overall customer experience.Responsibilities include:Providing...
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Customer Experience Advocate
1 month ago
Bristol, Bristol, United Kingdom Immersive Dynamics Inc. Full timeImmersive Dynamics Inc. is committed to developing cutting-edge solutions for cyber resilience. As a Customer Experience Advocate, you will play a vital role in ensuring our customers receive exceptional support from our platform, while helping organizations optimize their cyber workforce.About the Role:We are seeking a highly skilled Customer Experience...
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Customer Experience Representative
4 weeks ago
Bristol, Bristol, United Kingdom Reed Full timeWe are looking for an experienced Customer Experience Representative to join our team in Bristol. This is a full-time, temporary opportunity with the possibility of extension.The hourly rate for this role is £13.22.The working hours are 9am-5pm.Main responsibilities:To deliver exceptional customer experiences through proactive communication.To respond to...
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Customer Experience Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom Kuehne+Nagel Full timeAbout the OpportunityWe are seeking a highly skilled CUSTOMER EXPERIENCE COORDINATOR to join our team in Bristol.The successful candidate will be responsible for providing exceptional customer support and ensuring that our customers receive tailored solutions to meet their needs.Key Responsibilities:Foster strong relationships with customers to understand...
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Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom TWG Group Full timeWe are seeking a highly motivated and customer-focused Customer Experience Manager to join our team at TWG Group.This role involves developing and implementing strategies to improve customer satisfaction and loyalty.The salary for this position is estimated to be around £30,000-£45,000 per annum, depending on experience.Key responsibilities of this role...
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Customer Experience Advocate
3 weeks ago
Bristol, Bristol, United Kingdom Menlo Ventures Full timeWe are seeking a highly skilled Customer Experience Advocate to join our team at Immersive Labs. As a member of our Customer Support Team, you will play a crucial role in ensuring our customers receive exceptional support and have a seamless experience using our platform.Your primary responsibilities will include:Providing top-notch customer service and...
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Customer Experience Partner
3 weeks ago
Bristol, Bristol, United Kingdom Costa Coffee Full timeCustomer Experience PartnerWe're on the hunt for a Customer Experience Partner to join our dynamic team at Costa Coffee! As a key member of our crew, you'll play a vital role in crafting unforgettable customer experiences. Your mission will be to pour passion into every drink, create a warm and inviting atmosphere, and leave every customer feeling valued and...
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Customer Experience Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Claire's Inc. Full timeClaire's Inc. is committed to delivering exceptional customer service and achieving retail store targets. As a Customer Experience Coordinator, you will play a key role in supporting the Store Manager and Assistant Store Manager to drive sales and provide a positive shopping experience for our customers.About the RoleYou will be responsible for delivering...
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Customer Experience Specialist
4 weeks ago
Bristol, Bristol, United Kingdom This is an IT support group Full timeCustomer Experience Specialist Job DescriptionWe are seeking a charismatic Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer experiences and building strong relationships with customers.Key ResponsibilitiesProvide outstanding customer service and build strong relationships with...