Customer Experience Specialist

3 weeks ago


Bristol, Bristol, United Kingdom This is an IT support group Full time
Customer Experience Specialist Job Description

We are seeking a charismatic Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer experiences and building strong relationships with customers.

Key Responsibilities
  • Provide outstanding customer service and build strong relationships with customers
  • Achieve sales targets and performance metrics through effective sales strategies and techniques
  • Responsible for cash management and adherence to all policy and procedures
Requirements
  • Retail sales experience is preferred, but not required
  • Flexible schedule and availability to work weekends and holidays
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere
  • Passion for our brands and brand lifestyles
Benefits
  • Generous clothing allowance
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust - advice & support tool
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all employees (post-probation)
  • Enhanced Family Leave policy
  • Cycle to work & Buzz bike scheme
Estimated Salary:

$50,000 - $65,000 per annum, depending on experience



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