People Services Coordinator
2 weeks ago
We are seeking a highly skilled and experienced People Services Administrator to join our team at Riverside. As a key member of our HR function, you will provide first-line support to colleagues and managers on all aspects of the employee lifecycle, including recruitment, onboarding, performance management, learning and development, payroll, and system administration.
Key Responsibilities:
- Provide expert advice and guidance on HR policies, procedures, and systems to colleagues and managers.
- Manage and maintain accurate and up-to-date employee records, ensuring compliance with regulatory and statutory requirements.
- Process and maintain payroll, benefits, and other HR-related documents and data.
- Develop and implement effective HR processes and procedures to improve efficiency and productivity.
- Collaborate with other teams to ensure seamless delivery of HR services and support.
Requirements:
- Proven track record of providing transactional HR support within a diverse and unionized organization.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- Experience of working in a shared service or telephone-based operation, with a strong focus on customer service.
- Eye for detail and methodical approach to problem-solving, with the ability to prioritize tasks and manage multiple projects.
- Resilience and tenacity to see things through to conclusion, with a customer-first ethos and ability to elicit colleague needs quickly and deliver to those needs.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.
- Flexible working arrangements and work-life balance.
At Riverside, we value diversity and inclusion, and we are committed to creating a workplace where all individuals are respected, empowered, and heard. We foster a culture of innovation, creativity, and continuous improvement, and we are passionate about making a positive impact on the lives of our customers and colleagues.
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