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People Services Coordinator

1 month ago

Liverpool, Liverpool, United Kingdom Riverside Full time

About the Role

We are seeking a skilled and experienced People Services Administrator to join our team at Riverside. As a key member of our HR team, you will provide first-line support to colleagues and managers on all aspects of the employee lifecycle, including recruitment, onboarding, performance management, learning and development, payroll, and system administration.

Key Responsibilities

  • Provide expert advice and guidance on HR policies, procedures, and systems to colleagues and managers.
  • Support the recruitment and onboarding process, ensuring a seamless experience for new employees.
  • Manage employee data and maintain accurate records, ensuring compliance with regulatory requirements.
  • Process and maintain HR-related documents, including letters, procedures, and toolkits.
  • Collaborate with colleagues to identify and implement process improvements, ensuring efficient and effective HR services.

Requirements

  • Proven track record of providing transactional HR support in a diverse and unionized organization.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Experience working in a shared service or telephone-based operation, with a strong focus on customer service.
  • Ability to work flexibly and prioritize tasks to meet business requirements.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.

About Riverside

Riverside is a leading housing association with a difference – enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we're committed to providing excellent customer service and support to our residents and colleagues.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A supportive and inclusive work environment.
  • Flexible working arrangements, including remote work options.

How to Apply

If you're a motivated and experienced HR professional looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact information]. We look forward to hearing from you