Customer Success Specialist
2 weeks ago
Totalmobile Group is the market leader in Field Service Management technology, dedicated to transforming the way organisations deliver field services. With over 1,000 organisations and 500,000 mobile workers supported, our innovative solutions enable exceptional efficiency, improved customer outcomes, and impressive returns on investment.
We are seeking an experienced Customer Success Manager to join our team, focusing on customers within the Property and Facilities Management (FM) vertical, particularly in the social housing sector. This is an exciting opportunity for someone who thrives in delivering 'next-gen' Customer Success by driving adoption, return on investment (ROI), and strategic engagement.
As a key member of our team, you will play a vital role in ensuring our customers realise the full value of their investment in Totalmobile's solutions. You will build strong, strategic relationships with stakeholders, guiding them through successful onboarding, adoption, and ongoing management of our Connect product. Your responsibilities will include maintaining customer satisfaction, driving retention, and ensuring customers see measurable results through consistent and thoughtful engagement.
The ideal candidate will have at least three years of experience as a Customer Success Manager within the software industry. A background in managing complex SaaS solutions with an Annual Recurring Revenue (ARR) exceeding £500,000 is essential. Familiarity with our Connect product or the social housing sector is highly desirable, and experience with field service management, CRM, or ERP technologies is a strong advantage.
You will be a natural problem solver with excellent interpersonal and communication skills, capable of building trusted relationships and navigating complex customer environments. A proven track record in customer advocacy and a passion for driving measurable outcomes are critical for success in this role.
Our company values diversity and inclusion, and we welcome applications from candidates from diverse backgrounds. The estimated salary for this role is around £65,000 per annum, depending on experience.
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Customer Success Strategist
1 week ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeLead Customer Success Strategy for MedTech Scale-upWe are seeking a seasoned Customer Success expert to lead the strategy and execution of our customer success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...
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Customer Success Specialist
6 days ago
London, Greater London, United Kingdom Moody's Full timeJoin us at Moody's as a Customer Success Specialist and take advantage of our Graduate Program in Climate and Catastrophe Risk! This program offers a unique opportunity to build a diverse and relevant career platform, learning our business, identifying your career path, and continuing to develop your skills for years to come.The estimated salary for this...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom Galderma Full timeAbout the Role:We are looking for a talented Customer Success Specialist to join our team at Galderma. In this role, you will be responsible for improving product usage and increasing sales by fostering and developing relationships with customers, suppliers, and other partners.As a Customer Success Specialist, you will proactively win new business and grow...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom UNIT4 NV Full timeJob DescriptionWe are seeking a highly skilled Customer Success Specialist to join our team at UNIT4 NV. In this role, you will play a critical part in driving customer satisfaction and success by ensuring that clients fully leverage our products and services.As a trusted advisor, you will help clients navigate their options, utilize their resources...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom Atlassian Full timeKey ResponsibilitiesAs a CUSTOMER SUCCESS SPECIALIST, you will assist customers in identifying ways to optimize their Atlassian Sales Model. You will also report to the Sales Manager of your geo and provide feedback to our product & engineering teams to help us improve our customer experience. We estimate an annual salary of $150,000-$200,000 based on...
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Customer Success Specialist
2 days ago
London, Greater London, United Kingdom UNIT4 NV Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at UNIT4 NV. As a key member of our organization, you will play a critical role in driving customer satisfaction and success by ensuring that clients fully leverage our products and services.The estimated salary for this position is between $80,000 and $110,000 per...
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Lead Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom Perrigo Full timePerrigo is a top 10 player in the European Consumer Self-Care market, and we are seeking a Customer Success Specialist to join our team. In this role, you will be responsible for maintaining customer account plans for individual accounts and ensuring day-to-day communication with retailer buying teams and other relevant account contacts.Key...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob DescriptionWe are seeking an experienced Customer Success Specialist to join our team at ENGINEERINGUK. This role involves developing key customer stakeholder relationships and driving customer satisfaction at assigned accounts.The ideal candidate will have demonstrated success in quota-carrying, technology solution-based direct sales experience. They...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom Huntress Search Ltd - IT Recruitment Full timeJob OverviewHuntress Search Ltd - IT Recruitment is seeking a highly skilled Customer Success Specialist to join our team on an initial 6-month assignment in London/Hybrid. This role offers a competitive salary of £125-£165 per week, providing a unique opportunity for a motivated individual to excel in a fast-paced environment.About the RoleThe successful...
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Customer Success Specialist
2 days ago
London, Greater London, United Kingdom Our Graduates Full timeSucceed as a Customer Success SpecialistWe are seeking a motivated Junior Account Manager to join our team and drive customer value from onboarding by delivering training, demos, and project-style work. This role involves analyzing user data to identify opportunities to offer training and support, improving our product, and innovating with users of our...
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Customer Success Specialist
2 days ago
London, Greater London, United Kingdom UNIT4 NV Full timeJob OverviewWe are seeking a highly skilled Customer Success Specialist to join our team at Unit4 NV.This is a full-time, remote position with an estimated salary of $85,000 - $110,000 per year.Key ResponsibilitiesDevelop and implement customized success plans for each client, including clear goals, timelines, KPIs, and action items.Support client teams by...
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Customer Success Specialist
1 month ago
London, Greater London, United Kingdom Paper Run Full time**Job Overview**We are seeking a highly skilled Customer Success Specialist to join our team at Paper Run. As a key member of our customer success department, you will play a vital role in onboarding new clients and ensuring long-term client satisfaction.Key Responsibilities:Onboarding Process Management: Own the end-to-end onboarding process for new...
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Customer Success Specialist
3 weeks ago
London, Greater London, United Kingdom Clarion Events Inc. Full timeWe are seeking a talented Customer Success Specialist to join our dynamic team at Clarion Events Inc. This is an exciting opportunity to play a key role in driving the success of our Gaming business and shaping the future of this industry.About the RoleThis position offers the chance to work closely with our Marketing, Content, and Sales teams to deliver...
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Customer Success Enablement Specialist
1 week ago
London, Greater London, United Kingdom Cisco Systems, Inc. Full timeAbout UsCisco Systems, Inc. is a leading technology company that is committed to helping our partners succeed in the market. We're looking for a highly skilled individual to join our team as a Customer Success Enablement Specialist.As a Customer Success Enablement Specialist, you will work closely with our partners to help them build a successful customer...
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Customer Success Growth Specialist
1 week ago
London, Greater London, United Kingdom Realtime Recruitment Full time £30,000 - £35,000Customer Success Growth SpecialistHighest Salary: £35,000 + OTE in BelfastWe are seeking a highly skilled Customer Success Growth Specialist to join our team at Realtime Recruitment. As a key business player, you will be responsible for customer success and client account growth.About the Role:Develop strong relationships with existing partners and seek...
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Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom RateGain Full timeAbout RateGainWe are a leading provider of SaaS solutions, empowering businesses to accelerate revenue generation through guest acquisition, retention, and wallet share expansion. Our integrated technology platform, powered by artificial intelligence, enables customers to drive business growth and success.Job DescriptionAs a Customer Success Specialist, you...
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Sales and Customer Success Specialist
1 week ago
London, Greater London, United Kingdom Brickability Group PLC Full time**Sales and Customer Success SpecialistWe are seeking an experienced Sales and Customer Success Specialist to join our team at Brickability PLC Group. The ideal candidate will have a proven track record of success in sales and customer service roles, with a strong focus on achieving sales targets and building long-term relationships with customers.**Key...
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Customer Success Specialist
2 days ago
London, Greater London, United Kingdom Griffin Fire Full timeJob Description:We are seeking a highly motivated and skilled Customer Success Specialist to join our team at Griffin Fire. As a key member of our Sales team, you will play a crucial role in driving customer adoption and growth.The ideal candidate will have excellent communication skills, be passionate about customer engagement, and possess the ability to...
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Customer Success Specialist
1 month ago
London, Greater London, United Kingdom Red Star Search Full timeCompany OverviewAt Red Star Search, we're a purpose-driven Certified B Corp scale-up making a tangible impact in the fight against e-waste. We specialize in recycling technology from businesses, securely purging data from devices and refurbishing them for reuse. Our goal is to reduce electronic waste and promote sustainability while fostering digital...