Help Desk Expert

5 days ago


Liverpool, Liverpool, United Kingdom SearchData Full time

Join our dedicated team at SearchData as a Help Desk Expert and contribute to delivering exceptional IT services across the UK.

About the Role

This is an exciting opportunity to work with ourLiverpool-based team and expand your professional network.

Key Responsibilities

As a Help Desk Expert, your primary duties will include:

  • Providing first-line support for hardware and software issues.
  • Collaborating with colleagues to resolve complex technical problems.
Requirements

To excel in this position, you must possess:

  • A minimum of 1 year of experience in a help desk or service desk environment.
  • Strong knowledge of Microsoft Exchange.
  • Desirable skills:
    • Background in legal tech/document management.
Benefits

At SearchData, we offer a competitive benefits package, including:

  • 25 days annual leave.
  • Private medical insurance.
  • A hybrid work arrangement (3 days/week in Liverpool).


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