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Join our dedicated team at SearchData as a Help Desk Expert and contribute to delivering exceptional IT services across the UK.
About the RoleThis is an exciting opportunity to work with ourLiverpool-based team and expand your professional network.
Key ResponsibilitiesAs a Help Desk Expert, your primary duties will include:
- Providing first-line support for hardware and software issues.
- Collaborating with colleagues to resolve complex technical problems.
To excel in this position, you must possess:
- A minimum of 1 year of experience in a help desk or service desk environment.
- Strong knowledge of Microsoft Exchange.
- Desirable skills:
- Background in legal tech/document management.
At SearchData, we offer a competitive benefits package, including:
- 25 days annual leave.
- Private medical insurance.
- A hybrid work arrangement (3 days/week in Liverpool).
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