Strategic Customer Success Executive

6 days ago


London, Greater London, United Kingdom Equinix Full time

As a Strategic Customer Success Executive at Equinix, you will play a critical role in driving business growth and delivering exceptional customer experiences. The ideal candidate will have a proven track record of developing and maintaining strong relationships with key stakeholders in assigned accounts/prospects.

About the Job Responsibilities

The Strategic Customer Success Executive will focus on expanding the Equinix offering across the business and becoming a trusted advisor in solving strategic problems as it relates to digital. Estimated salary: $180,000 - $250,000 per year.

  • Develop and execute strategic account plans to achieve sales targets and objectives.
  • Collaborate with internal teams such as Global Account Team, Sales Engineers, Solutions Architects, Customer Care, and external partners to provide a seamless experience.
  • FACILITATE CUSTOMER RELATIONSHIPS TO ENSURE TIMELY RESOLUTION OF CUSTOMER ISSUES.
  • Identify opportunities for growth and areas of improvement using internal tools and data.


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