Westhill Office Operations Coordinator
3 weeks ago
We are seeking a highly organized and communicative Maintenance Service Desk Assistant to join our team at the Westhill office. The successful candidate will have a strong background in facilities management and excellent communication skills.
Job Responsibilities
The successful candidate will be responsible for:
- Providing first-line support to customers via phone, email, or in-person
- Generating work instructions for Maintenance Engineers and allocating tasks to operatives or subcontractors
- Monitoring task progress and updating work orders
- Closing out work orders within the required SLA
Requirements
To succeed in this role, you will need:
- A strong understanding of asset management principles and maintenance techniques
- Knowledge of building services
- Proficiency in Microsoft Office and experience using a CAFM system
What We Offer
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience. As a valued member of our team, you can expect:
- Ongoing training and development opportunities
- A dynamic and inclusive work culture
- A collaborative and supportive work environment
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