Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.
Main Responsibilities:
- Respond to customer inquiries and resolve issues in a prompt and professional manner
- Process sales orders and manage customer relationships
- Collaborate with internal teams to provide solutions and answers for customers
- Promote our digital channels and educate customers on how to use them
Requirements:
- Strong communication and interpersonal skills
- Confident telephone manner and ability to work in a fast-paced environment
- Self-motivated with good time management and organizational skills
- Ability to work accurately and efficiently in all aspects of the daily tasks
About Us:
Flowtech is a leading distributor serving the hydraulic, pneumatic, industrial, and process sectors. We are committed to providing exceptional service to our customers and are looking for a talented individual to join our team.
Assessment Process:
We work closely with Discovery, our Graduate Recruitment Partner, who will follow up on the next stages of your application. Our assessment process includes an assessment day, which we will host on one of our operational sites.
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