Customer Service Representative

3 days ago


Skelmersdale, Lancashire, United Kingdom Forrest Recruitment Full time
Job Description

Forrest Recruitment is seeking a highly skilled Customer Service Administrator to join their team in Skelmersdale. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to existing customers.

This is an exciting opportunity to work in a dynamic manufacturing environment, where you will be working alongside a team of 4 others based in the main office.

Daily Duties:

  • Respond to customer inquiries in a timely and professional manner
  • Verify product information and make follow-up calls to advise customers of availability
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Maintain accurate records of customer interactions and product information

Requirements:

  • Excellent communication skills with the ability to build strong relationships with customers
  • Strong problem-solving skills with the ability to resolve customer issues in a timely manner
  • Ability to work in a fast-paced environment with multiple priorities and deadlines

What We Offer:

  • A competitive hourly rate of £12-£14 per hour
  • A dynamic and supportive work environment with opportunities for growth and development


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