Customer Service Representative
3 days ago
Forrest Recruitment is seeking a highly skilled Customer Service Administrator to join their team in Skelmersdale. As a Customer Service Administrator, you will be responsible for providing exceptional customer service to existing customers.
This is an exciting opportunity to work in a dynamic manufacturing environment, where you will be working alongside a team of 4 others based in the main office.
Daily Duties:
- Respond to customer inquiries in a timely and professional manner
- Verify product information and make follow-up calls to advise customers of availability
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Maintain accurate records of customer interactions and product information
Requirements:
- Excellent communication skills with the ability to build strong relationships with customers
- Strong problem-solving skills with the ability to resolve customer issues in a timely manner
- Ability to work in a fast-paced environment with multiple priorities and deadlines
What We Offer:
- A competitive hourly rate of £12-£14 per hour
- A dynamic and supportive work environment with opportunities for growth and development
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