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Customer Service Representative
2 months ago
Forrest Recruitment is seeking a highly skilled Customer Service Administrator to join our team in Skelmersdale. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Manage and maintain accurate records of customer interactions
- Collaborate with internal teams to ensure seamless customer service delivery
- Develop and implement process improvements to enhance customer experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other administrative software
What We Offer:
- A competitive hourly rate of £12-£14
- A temporary opportunity with the potential for extension
- A dynamic and supportive work environment
