Customer Service Representative

2 days ago


Skelmersdale, Lancashire, United Kingdom Discovery Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process sales orders and manage customer relationships
  • Collaborate with internal teams to provide solutions and answers to customers
  • Promote our digital channels and educate customers on their use
Requirements
  • Strong communication and interpersonal skills
  • Confident and professional telephone manner
  • Self-motivated with good time management and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
About Us

Discovery is a leading provider of recruitment services, working closely with clients to understand their needs and deliver tailored solutions. We are committed to being an equal opportunities employer and welcome applications from diverse candidates.



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