Customer Service Associate
1 week ago
About Us
The Duke's Head Pub & Hotel is a renowned local establishment proudly situated in a picturesque setting, offering a unique blend of traditional charm and modern amenities. With a rich history dating back to 1830, our pub has been a staple of the community, providing a warm and welcoming atmosphere for locals and visitors alike.
Our Vision
We strive to create an exceptional dining and drinking experience for our guests, with a focus on delivering outstanding customer service and quality products. Our team is dedicated to providing a warm and inviting atmosphere, making every guest feel valued and appreciated.
What We Offer
- Opportunities for career growth and development through our Career Pathway program
- Free meals and a range of benefits to support your well-being
- A competitive salary and 28 days of holiday per year
- A 20% discount on food and drink in all Young's pubs and hotels
- A Share Save Scheme and Company Pension Scheme to support your long-term financial goals
About the Role
We are seeking a skilled and enthusiastic Bar Staff Member to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, managing cash and card transactions, and maintaining a clean and safe working environment.
Key Responsibilities
- Provide outstanding customer service, ensuring every guest has a positive experience
- Manage cash and card transactions accurately and efficiently
- Maintain a clean and safe working environment, adhering to health and safety standards
- Work collaboratively with the team to achieve sales targets and provide excellent service
What We're Looking For
We are seeking a motivated and friendly individual who is passionate about delivering exceptional customer service. As a successful candidate, you will have a strong work ethic, excellent communication skills, and the ability to work well under pressure.
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