Customer Service Associate

1 week ago


Wallington, Greater London, United Kingdom Duke's Head, Wallington Full time

About Us

The Duke's Head Pub & Hotel is a renowned local establishment proudly situated in a picturesque setting, offering a unique blend of traditional charm and modern amenities. With a rich history dating back to 1830, our pub has been a staple of the community, providing a warm and welcoming atmosphere for locals and visitors alike.

Our Vision

We strive to create an exceptional dining and drinking experience for our guests, with a focus on delivering outstanding customer service and quality products. Our team is dedicated to providing a warm and inviting atmosphere, making every guest feel valued and appreciated.

What We Offer

  • Opportunities for career growth and development through our Career Pathway program
  • Free meals and a range of benefits to support your well-being
  • A competitive salary and 28 days of holiday per year
  • A 20% discount on food and drink in all Young's pubs and hotels
  • A Share Save Scheme and Company Pension Scheme to support your long-term financial goals

About the Role

We are seeking a skilled and enthusiastic Bar Staff Member to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, managing cash and card transactions, and maintaining a clean and safe working environment.

Key Responsibilities

  • Provide outstanding customer service, ensuring every guest has a positive experience
  • Manage cash and card transactions accurately and efficiently
  • Maintain a clean and safe working environment, adhering to health and safety standards
  • Work collaboratively with the team to achieve sales targets and provide excellent service

What We're Looking For

We are seeking a motivated and friendly individual who is passionate about delivering exceptional customer service. As a successful candidate, you will have a strong work ethic, excellent communication skills, and the ability to work well under pressure.



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