Hotel Cleanliness Supervisor
3 days ago
We are seeking a Housekeeping Floor Supervisor to join our team at The Dixon, Tower Bridge - Autograph Collection by Marriott.
About the Role
You will be responsible for supervising and training housekeeping staff to maintain exceptional standards of cleanliness and customer service. You will also be expected to monitor and control housekeeping costs to ensure efficient use of resources, dialogue with guests to address any issues or concerns they may have, collaborate with other departments to ensure seamless operation of the hotel, and drive service standards to ensure guest expectations are met and exceeded.
Requirements
- Previous experience in a similar role in a 4* hotel environment for at least 1 year.
- Strong leadership skills and ability to motivate a team.
- Excellent communication skills and ability to work effectively with colleagues and guests.
- Flexible and adaptable, with the ability to stay calm under pressure.
Benefits
- An estimated salary range of £25,000 - £35,000 per annum, depending on experience.
- A competitive benefits package, including a housekeeping incentive scheme, uniform, dry cleaning, meals on duty, pension, and access to Employee Assistance Programme.
- Development opportunities across the Dominus hotels portfolio.
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