Housekeeping Floor Team Leader
1 day ago
The Dixon, Tower Bridge - Autograph Collection by Marriott is seeking a highly skilled Housekeeping Floor Supervisor to join their team. As a key member of the hotel's operations team, you will be responsible for ensuring the highest standards of cleanliness and quality in all areas of the hotel.
About the Role
- SUPERVISE AND TRAIN housekeeping staff to maintain exceptional standards of cleanliness and customer service.
- MONITOR AND CONTROL HOUSEKEEPING COSTS to ensure efficient use of resources.
- DIALOGUE WITH GUESTS to address any issues or concerns they may have regarding cleanliness and services provided.
- COLLABORATE WITH OTHER DEPARTMENTS to ensure seamless operation of the hotel.
- DRIVE SERVICE STANDARDS to ensure guest expectations are met and exceeded.
Requirements
- Previous experience in a similar role in a 4* hotel environment for at least 1 year.
- Strong leadership skills and ability to motivate a team.
- Excellent communication skills and ability to work effectively with colleagues and guests.
- Flexible and adaptable, with the ability to stay calm under pressure.
What We Offer
- An estimated salary range of £25,000 - £35,000 per annum, depending on experience.
- A competitive benefits package, including a housekeeping incentive scheme, uniform, dry cleaning, meals on duty, pension, and access to Employee Assistance Programme.
- Development opportunities across the Dominus hotels portfolio.
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