Guest Service Supervisor

3 weeks ago


Southwark, Greater London, United Kingdom Hilton London Bankside Full time
Join Our Team

We are looking for an experienced and motivated Reservations Supervisor to join our team at Hilton London Bankside. In this role, you will be responsible for supervising reservations staff, coordinating with other departments, and implementing hotel policies.

About the Position

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and who has experience in a similar role. You will be working in a fast-paced environment, so you must be able to prioritize tasks and manage your time effectively.

Responsibilities:
  • Supervise reservations staff to ensure that they provide exceptional service to our guests.
  • Develop and maintain good working relationships with all departments in the hotel.
  • Be fully conversant with OnQ PM, OnQ R&I, and Delphi systems.
Benefits:
  • A competitive salary of £45,000 per annum.
  • Comprehensive training and development opportunities.
  • A dynamic and supportive work environment.


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