Customer Support Specialist

5 days ago

London, Greater London, United Kingdom easyJet Full time

About the Role

We are seeking a highly skilled Customer Support Specialist to join our team at easyJet Holidays. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Provide solutions to customer complaints and concerns, escalating complex issues to senior team members as needed
  • Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience
  • Stay up-to-date with product knowledge and industry trends to provide accurate and informed support

Requirements

  • Fluent French language skills, both written and verbal
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment
  • The chance to work for a leading travel company and make a real difference to our customers' experiences

  • Customer Support Specialist

    11 hours ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer success team, you will play a vital role in delivering exceptional support to our clients.Key ResponsibilitiesManage inbound...

  • Customer Support Specialist

    13 hours ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer success team, you will play a vital role in delivering exceptional support to our clients.Key ResponsibilitiesManage inbound...

  • IT Support Specialist

    7 days ago

    London, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job Summary:Think Specialist Recruitment is seeking an experienced IT Support Specialist to join our client's growing team. As a key member of the IT department, you will be responsible for providing first-level support to end-users, addressing hardware, software, and network-related issues.Key Responsibilities:Provide technical assistance to end-users,...

  • IT Support Specialist

    5 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job PurposeAs an IT Support Specialist at Hays Specialist Recruitment Limited, you will be responsible for delivering exceptional technical support to our clients. This role requires a strong understanding of PC software, network administration, and cloud computing. You will work closely with our team to ensure timely and professional delivery of technical...

  • IT Support Specialist

    6 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job PurposeAs an IT Support Specialist at Hays Specialist Recruitment Limited, you will be responsible for delivering exceptional technical support to our clients. This role requires a strong understanding of PC software, network administration, and cloud computing. You will work closely with our team to ensure timely and professional delivery of technical...

  • Administrative Support Specialist

    7 days ago

    London, Greater London, United Kingdom Think Specialist Recruitment Full time

    **Exciting Opportunity for a Junior Administrator**Think Specialist Recruitment is delighted to be working with a leading organisation within the Financial Services sector, who operate in a dynamic industry with a diverse customer base. They have a fantastic opportunity for a Junior Administrator to join their team.This position would be ideal for someone...

  • IT Support Specialist

    7 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT needs are met and exceeded.Key ResponsibilitiesProvide technical support...

  • IT Support Specialist

    3 days ago

    London, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job Summary:Think Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team. As an IT Support Specialist, you will be responsible for providing first-level support to end-users, addressing hardware, software, and network-related issues.Key Responsibilities:Technical Support: Provide technical support to end-users,...

  • IT Support Specialist

    3 days ago

    London, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job Summary:Think Specialist Recruitment is seeking an experienced IT Support Specialist to join their growing team. As an IT Support Specialist, you will be responsible for providing first-level support to end-users, addressing hardware, software, and network-related issues.Key Responsibilities:Technical Support: Provide technical support to end-users,...

  • Customer Support Specialist

    4 days ago

    London, Greater London, United Kingdom Pick for Britain Full time

    About Pick for BritainPick for Britain is a dynamic and innovative company that is poised for success in the PropTech industry. We are a SaaS business that has seen double-digit year-on-year growth and is committed to delivering exceptional customer service to our clients.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our...

  • Customer Support Specialist

    4 days ago

    London, Greater London, United Kingdom Pick for Britain Full time

    About Pick for BritainPick for Britain is a dynamic and innovative company that is poised for success in the PropTech industry. We are a SaaS business that has seen double-digit year-on-year growth and is committed to delivering exceptional customer service to our clients.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our...

  • Customer Service Operations Coordinator

    3 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Operations Coordinator

    3 days ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Behaviour Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Certitude Support Full time £35,365

    Behaviour Support SpecialistLocation: Hybrid working options availableSalary:£35,365 per annum Job Summary:Join Certitude Support as a Behaviour Support Specialist and contribute to our mission of enhancing the lives of individuals in need. We are a prominent provider in the adult social care sector, dedicated to delivering exceptional support...

  • Customer Support Specialist

    2 days ago

    London, Greater London, United Kingdom PitchBook Full time

    About the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our Account Management & Customer Success team. As a key member of our team, you will be responsible for providing exceptional customer support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support to...

  • Customer Support Specialist

    2 days ago

    London, Greater London, United Kingdom PitchBook Full time

    About the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our Account Management & Customer Success team. As a key member of our team, you will be responsible for providing exceptional customer support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective support to...

  • Support Specialist

    4 days ago

    London, Greater London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Specialist to join our team at Hestia Housing Support. As a Support Specialist, you will play a vital role in providing high-quality care and support to our service users with complex mental health needs.Key ResponsibilitiesManage a caseload of service users with diverse health and...

  • Support Specialist

    4 days ago

    London, Greater London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Specialist to join our team at Hestia Housing Support. As a Support Specialist, you will play a vital role in providing high-quality care and support to our service users with complex mental health needs.Key ResponsibilitiesManage a caseload of service users with diverse health and...

  • Customer Support Specialist

    6 days ago

    London, Greater London, United Kingdom Henderson Scott Full time

    About Henderson ScottHenderson Scott is a leading provider of cutting-edge cybersecurity solutions, dedicated to protecting organizations from digital threats. As a fast-growing company, we are seeking a talented and experienced Customer Support Specialist to join our UK-based team.Job OverviewWe are looking for a skilled Customer Support Specialist with a...

  • Customer Support Specialist

    5 days ago

    London, Greater London, United Kingdom Henderson Scott Full time

    About Henderson ScottHenderson Scott is a leading provider of cutting-edge cybersecurity solutions, dedicated to protecting organizations from digital threats. As a fast-growing company, we are seeking a talented and experienced Customer Support Specialist to join our UK-based team.Job OverviewWe are looking for a skilled Customer Support Specialist with a...