ICT Service Delivery Expert
2 days ago
We are seeking a skilled ICT professional to provide technical support and resolve issues related to equipment, infrastructure, and applications within the law enforcement sector.
About the RoleThis is an exciting opportunity for a motivated individual with a proven background in technical analysis. As a Helpdesk Analyst, you will work closely with various stakeholders to evaluate and resolve technical issues via phone, in-person, and self-service.
Key Responsibilities:- Providing technical support and resolving issues related to ICT equipment, infrastructure, and applications.
- Evaluating and resolving technical issues via phone, in-person, and self-service.
- Proven technical analysis background.
- Experience working in an ICT service desk function within a busy multidisciplined ICT service.
- ITIL Foundation Qualifications (desired).
- Experience in public sector procurement and ideally in an emergency service (desired).
$60,000 - $80,000 per annum, depending on experience.
.t {color: #008000;}Note: Salary may vary based on experience and qualifications.
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