IT Service Desk Analyst

2 days ago


Northallerton, North Yorkshire, United Kingdom Austin Fraser Full time

Austin Fraser is looking for a highly skilled Technical Support Expert to join our team.

About the Role:

This role involves providing technical assistance and resolving issues for the law enforcement sector.

Responsibilities:
  • Support customers via phone, in-person, and self-service
  • Evaluate and resolve ICT equipment, infrastructure, and application issues
Requirements:
  • Strong experience as a Service Desk Analyst
  • ITIL Foundation Qualifications (desired)
Salary and Benefits:$43,000 - $58,000 per annum, plus additional benefits

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