Service Desk Engineer
2 days ago
We are seeking a skilled Service Desk Analyst to join our team at Adecco UK LTD's headquarters in Northallerton.
Job OverviewThis is a temporary role with the potential to become permanent for the right candidate. The successful candidate will provide technical support and respond to enquiries regarding ICT equipment, infrastructure, and applications.
Main Responsibilities- Provide technical support and respond to enquiries via phone, in person, and self-service.
- Respond to and raise ICT service management cases, ensuring quality content to support the wider ICT organization.
- Education to higher education level in a relevant discipline or equivalent experience in an ICT service desk function.
- Knowledge of incident and request fulfillment processes with a good attention to detail.
With an estimated salary of £25,000 - £30,000 per annum, this role offers a great opportunity to develop your skills and gain experience in ICT service desk functions.
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