Technical Support Specialist
2 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Summer-Browning Associates Limited in Northallerton. As a key member of our Service Desk, you will be responsible for providing exceptional technical support and assistance to our clients.
About the Role: You will work closely with our clients to understand their needs and provide timely and effective solutions to technical issues related to ICT equipment, infrastructure, and applications.
Key Responsibilities:
- Provide technical support via phone, in person, and self-service
- Evaluate and resolve technical issues promptly
- Collaborate with colleagues to ensure seamless service delivery
Requirements:
- Proven technical expertise in ICT systems and software
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
What We Offer:
- An estimated salary of £25,000 - £30,000 per annum
- The opportunity to work in a dynamic and supportive environment
- Ongoing training and professional development opportunities
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