Medical Receptionist

2 weeks ago


Ampthill, United Kingdom Lea Vale Medical Group Full time
Job Summary

Lea Vale Medical Group is seeking a highly skilled Medical Receptionist to join our team at our Ampthill branch surgery. As a Medical Receptionist, you will play a vital role in providing exceptional customer service to our patients and ensuring the smooth operation of our front desk.

Main Responsibilities
  • Make appointments for patients to see GPs, nurses, or other healthcare professionals.
  • Communicate effectively with patients, visitors, and practice staff to ensure seamless interactions.
  • Provide patients with basic information and act as a resource for more complex inquiries.
  • Operate our clinical computer system and maintain accurate data entry.
  • Communicate with external agencies, such as transport and hospital services.
Requirements
  • Ability to work in a polite, confidential, and discreet manner, respecting patients at all times.
  • Experience working with the general public, being sensitive and empathetic in all situations.
  • Capable of remaining calm under pressure, with consistent accuracy and concentration.
  • Strong IT and administration skills, with proficiency in Office 365 applications.
  • Enthusiastic, energetic, and reliable individual with a strong work ethic.
What We Offer
  • Competitive salary and benefits package.
  • NHS pension scheme.
  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.


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