Medical Receptionist

5 months ago

Ampthill, United Kingdom PrimaryCareCareers Full time

**About the Role**:
Greensand Surgery recognises the benefit of good teamwork and are seeking a Medical Receptionist to join their busy team for 29 hours per week to work as follows:

- Monday 8.45 - 1pm
- Tuesday 8.45am - 1pm & 2pm - 6pm
- Wednesday 8..45am - 1pm & 2pm - 6pm
- Friday 8.45am - 1 & 2pm - 6pm

There’s more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, you would be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.

The main responsibilities of the role include:

- Being part of an office rota
- Booking appointments for patients with the appropriate medical professional
- Dealing with general enquiries from patients and visitors
- Supporting colleagues to maintain an efficient and friendly atmosphere
- Administering the procedure for repeat prescriptions.
- Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies
- Read code data on System one
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Support all clinical staff with general administrative tasks as requested.

Please see full job description attached.

Interviews will take on place Wednesday 24th July with Dawn Moore and Dr Shortland.
- A customer service professional with a kind and courteous manner.
- You will have experience of working face to face and on the telephone with customers.
- You have high levels of accuracy and understand the importance of getting information correct at all times.
- You are resilient in the face of difficult situations, offering support and understanding to our Patients.
- You will be used to a fast-paced environment with a varied task list and tight deadlines.
- You understand the importance of confidentiality and work efficiently with your colleagues to get the job done.
- Experience with SystmOne would be an advantage, however full training will be provided.
- Experience within primary care would be an advantage.
- Some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.

**About Us**:
Our Mission Statement: "Our Surgery aims to provide excellent clinical care that is available, accessible and efficient. We recognise the benefit of good teamwork to achieve our aims, provide the best possible service to patients as well as appropriate reward and job satisfaction for the team.”

Greensand Surgery is a semi-rural, GMS, practice in mid-Bedfordshire with just over 10,000 patients.

We are a dynamic, hard-working team whose aim is to provide high quality patient centred care. The partnership is supportive and cohesive and we have a full complement of enthusiastic team members. We provide a comprehensive range of medical services for our patients as well as meeting targets for the New Contract. The practice consists of three partners and three salaried GPs, a dedicated nursing team, clinical pharmacist, and admin staff.

**Disclosure and Barring Service Check

  • Medical Receptionist

    3 weeks ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    About the RoleLea Vale Medical Group is seeking a highly organized and customer-focused Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesManage patient appointments, including scheduling and reschedulingCommunicate...

  • Medical Receptionist

    3 weeks ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    About the RoleLea Vale Medical Group is seeking a highly organized and customer-focused Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesManage patient appointments, including scheduling and reschedulingCommunicate...

  • Medical Receptionist

    2 months ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    Job summary Lea Vale Medical Group are looking for a Medical Receptionistwith experience in customer service to join our Ampthill branch surgery. This is an exciting role as you'd be joining an establishednon-clinical team that serves 45,000 patients and is rated outstanding bythe CQC. The role is part time 25 hours per week As an employee of Lea...

  • Medical Front Office Coordinator

    6 days ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    Job SummaryLea Vale Medical Group is seeking a skilled Medical Receptionist to join our team in Ampthill branch surgery. This role is part-time, 25 hours per week, and offers a competitive salary, NHS pension, and opportunities for personal and professional development.Main ResponsibilitiesAs a Medical Receptionist, you will be responsible for booking...

  • Medical Office Coordinator

    2 weeks ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    Job SummaryLea Vale Medical Group is seeking a Medical Receptionist to join our Ampthill branch surgery. This role involves providing exceptional customer service to our patients and supporting the non-clinical team in delivering high-quality patient care.Main ResponsibilitiesOur ideal candidate will be responsible for:Managing patient appointments and...

  • Medical Office Coordinator

    3 weeks ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    Job SummaryLea Vale Medical Group is seeking a skilled Medical Receptionist to join our Ampthill branch surgery. This role offers an exciting opportunity to work in a dynamic non-clinical team serving 45,000 patients and rated outstanding by the CQC.Main ResponsibilitiesAs a Medical Receptionist, you will be responsible for helping patients access the right...

  • Medical Office Coordinator

    2 weeks ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    Job SummaryLea Vale Medical Group is seeking a Medical Receptionist to join our Ampthill branch surgery. This role involves providing exceptional customer service to our patients and supporting the non-clinical team in delivering high-quality patient care.Main ResponsibilitiesOur ideal candidate will be responsible for:Managing patient appointments and...

  • Medical Office Coordinator

    2 weeks ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    Job SummaryLea Vale Medical Group is seeking a Medical Receptionist to join our Ampthill branch surgery. This role involves providing exceptional customer service to patients, assisting with appointment bookings, and maintaining accurate health records.Main ResponsibilitiesMake appointments for patients to see GPs, nurses, or others.Communicate with...

  • Medical Office Coordinator

    7 hours ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    About the RoleLea Vale Medical Group is seeking a skilled Medical Receptionist to provide exceptional patient care and administrative support in our Ampthill branch surgery.Key ResponsibilitiesEnsure smooth day-to-day operations by managing patient bookings, maintaining accurate health records, and communicating effectively with patients, visitors, and...

  • Medical Office Coordinator

    1 month ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    About the RoleWe are seeking a highly organized and customer-focused Medical Receptionist to join our Ampthill branch surgery. As a key member of our non-clinical team, you will play a vital role in ensuring the smooth operation of our practice, serving 45,000 patients and rated outstanding by the CQC.Key ResponsibilitiesMake appointments for patients to see...

  • Medical Office Coordinator

    1 month ago

    Ampthill, United Kingdom Lea Vale Medical Group Full time

    About the RoleWe are seeking a highly organized and customer-focused Medical Receptionist to join our Ampthill branch surgery. As a key member of our non-clinical team, you will play a vital role in ensuring the smooth operation of our practice, serving 45,000 patients and rated outstanding by the CQC.Key ResponsibilitiesMake appointments for patients to see...

  • Medical Receptionist

    5 months ago

    Ampthill, United Kingdom Lea Vale Medical Practice Full time

    Make appointments for patients to see GPs, nurses or others. Communicate with patients, visitors and Practice staff to ensure surgeries run smoothly and on time. Provide patients, visitors, etc. with basic information and act as a resource, where more help is required.