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Ampthill, United Kingdom Lea Vale Medical Practice Full timeMake appointments for patients to see GPs, nurses or others. Communicate with patients, visitors and Practice staff to ensure surgeries run smoothly and on time. Provide patients, visitors, etc. with basic information and act as a resource, where more help is required.
Medical Receptionist
2 months ago
Lea Vale Medical Group is seeking a skilled Medical Receptionist to join our Ampthill branch surgery. As a key member of our non-clinical team, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our practice.
Main Responsibilities- Manage patient appointments, ensuring timely and efficient access to healthcare services
- Provide exceptional customer service, responding to patient inquiries and concerns with empathy and professionalism
- Maintain accurate and up-to-date patient records, utilizing clinical computer systems and software
- Communicate effectively with patients, visitors, and practice staff to ensure seamless interactions
- Perform administrative tasks, including data entry and record-keeping
At Lea Vale Medical Group, we are committed to delivering high-quality patient care through teamwork and collaboration. Our mission is to empower our patients to live their best lives by providing personalized, compassionate, and innovative healthcare services.
Requirements- Good level of education to GCSE standard or equivalent
- Experience in customer services or front-line situations
- Computer literacy with excellent keyboard skills
- Self-starter with ability to work independently and follow set procedures
We welcome applications from organized, adaptable, and friendly individuals who are passionate about delivering exceptional patient care and customer service. Previous medical or healthcare receptionist experience is desirable but not necessary, as full training will be provided.
