Customer Experience Specialist
5 days ago
EngineeringUK is seeking a skilled Sales and Service expert to join their team. As a Retail Advisor, you will be responsible for delivering outstanding in-store performance and customer care while working together with your team to meet store goals.
The ideal candidate will have excellent communication skills to convey information and instructions clearly, handle customer complaints, and resolve issues effectively. They will also need to be self-motivated to hit agreed sales targets and have good active listening skills to understand customer needs and preferences.
We offer an exceptional induction program that delves deep into all aspects of Virgin Media O2. You will be well-prepared for success and able to serve customers. A 4-day (30 hours) induction is required within the first two weeks of your start date.
We provide a competitive hourly rate of £11.81, with potential to earn more through accreditation. Additionally, we offer 23 days' annual leave and additional day off to celebrate birthday, plus option to buy and sell leave.
As a key player in creating memorable moments for our customers, you will need to have empathy to relate to customers and provide personalized service. Please note that all candidates selected for this position will complete security vetting checks prior to employment.
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Customer Experience Specialist
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