Customer Service and Delivery Specialist

3 weeks ago


Bangor, Gwynedd, United Kingdom Eurocell Group Ltd Full time
Trade Counter Assistant and Delivery Professional at Eurocell Group Ltd

We are seeking a skilled and enthusiastic Trade Counter Assistant and Delivery Professional to join our team. As a key member of our branch network, you will be responsible for providing exceptional customer service, achieving sales targets, and ensuring the smooth operation of our branches.

About Us:

Eurocell is a leading manufacturer of uPVC products in the building industry, and we pride ourselves on being a successful, dynamic, and ambitious company that values its employees.

Key Responsibilities:
  • Provide exceptional customer service and support to new and existing customers
  • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
  • Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
  • Supporting the Branch Manager with actions and activities on time, in full
  • Compliance with Health and Safety, company policies and procedures
Salary and Benefits:
  • A very competitive basic salary of £26,698 per year
  • An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
Requirements:
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage


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