Customer Service and Delivery Specialist
3 weeks ago
We are seeking a skilled and enthusiastic Trade Counter Assistant and Delivery Professional to join our team. As a key member of our branch network, you will be responsible for providing exceptional customer service, achieving sales targets, and ensuring the smooth operation of our branches.
About Us:Eurocell is a leading manufacturer of uPVC products in the building industry, and we pride ourselves on being a successful, dynamic, and ambitious company that values its employees.
Key Responsibilities:- Provide exceptional customer service and support to new and existing customers
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Supporting the Branch Manager with actions and activities on time, in full
- Compliance with Health and Safety, company policies and procedures
- A very competitive basic salary of £26,698 per year
- An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
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