Customer Service Team Lead
2 days ago
ReCulture Recruitment Ltd is seeking an experienced leader to join our team as a Welsh-Speaking Customer Service & Operations Manager. This role offers an exciting opportunity to take on a leadership position in a thriving business based near Bangor, North Wales.
We are looking for a proactive and organised individual with leadership experience in the outdoor activities or tourism sector. The ideal candidate will be fluent in Welsh and possess excellent communication skills.
The successful candidate will oversee customer service and operational management while delivering exceptional experiences to customers. Key responsibilities include managing day-to-day operations, handling customer bookings and enquiries, and supervising staff to ensure high-quality service delivery.
About the Role
- Salary: £32,500 per annum (negotiable based on experience)
- Opportunity to lead a growing business in a stunning location
- Chance to develop your leadership skills in a dynamic environment
This is an excellent chance to join a company that values diversity and inclusion. We welcome applications from candidates with a range of backgrounds and experiences. If you have the skills and passion to excel in this role, please apply today
About You
- Fluent Welsh speaker to engage with the local community
- Full driving licence for easy access to the centre
- Leadership experience in the outdoor activities or tourism sector
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