Customer Service Representative

2 days ago


Bangor, Gwynedd, United Kingdom Next Full time
Job Overview:

As a Customer Service Representative at Next, you will play a vital role in providing exceptional service to our customers, responding to their queries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or in-store, providing accurate and helpful information
  • Resolve customer complaints and concerns in a fair and efficient manner
  • Work closely with colleagues to ensure seamless customer interactions across multiple touchpoints
  • Maintain accurate records of customer interactions and feedback

What We Offer:

A competitive salary of £12.50 per hour, opportunities for career development and progression, and a dynamic and supportive work environment. In return, we ask that you demonstrate excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences.



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