Customer Service Advisor

3 weeks ago


Bangor, Gwynedd, United Kingdom Nationwide Building Society Full time

At Nationwide Building Society, we're looking for a skilled Customer Service Advisor to join our team.

We're a leading building society with a commitment to delivering excellent customer service and a unique approach to banking. As a Customer Service Advisor, you'll be the face of our organization, responsible for providing world-class support to our customers.

Your key responsibilities will include:

  • Providing exceptional customer service via various channels, including phone, email, and in-person interactions
  • Building strong relationships with customers to understand their needs and preferences
  • Resolving customer complaints and issues in a timely and professional manner
  • Working closely with colleagues to achieve team goals and objectives

We're looking for someone who is:

  • Passionate about delivering excellent customer service
  • Excellent communicator with strong interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Commitment to ongoing learning and development

As a Customer Service Advisor, you'll have the opportunity to make a real difference in the lives of our customers. You'll be working in a dynamic and supportive team environment, with access to ongoing training and development opportunities.

We offer a competitive salary and benefits package, including:

  • Opportunities for career progression and professional development
  • Access to training and development programs
  • Competitive salary and benefits package
  • Opportunities for flexible working

So if you're passionate about delivering exceptional customer service and want to be part of a dynamic and supportive team, we'd love to hear from you.



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