Customer Service Advisor
3 weeks ago
At Nationwide Building Society, we're looking for a skilled Customer Service Advisor to join our team.
We're a leading building society with a commitment to delivering excellent customer service and a unique approach to banking. As a Customer Service Advisor, you'll be the face of our organization, responsible for providing world-class support to our customers.
Your key responsibilities will include:
- Providing exceptional customer service via various channels, including phone, email, and in-person interactions
- Building strong relationships with customers to understand their needs and preferences
- Resolving customer complaints and issues in a timely and professional manner
- Working closely with colleagues to achieve team goals and objectives
We're looking for someone who is:
- Passionate about delivering excellent customer service
- Excellent communicator with strong interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Commitment to ongoing learning and development
As a Customer Service Advisor, you'll have the opportunity to make a real difference in the lives of our customers. You'll be working in a dynamic and supportive team environment, with access to ongoing training and development opportunities.
We offer a competitive salary and benefits package, including:
- Opportunities for career progression and professional development
- Access to training and development programs
- Competitive salary and benefits package
- Opportunities for flexible working
So if you're passionate about delivering exceptional customer service and want to be part of a dynamic and supportive team, we'd love to hear from you.
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