Customer Service Ambassador

24 hours ago


Bangor, Gwynedd, United Kingdom Tesco Partners Full time
About the Role

We are seeking a skilled and dedicated individual to join our team as a Cafe Front of House Team Member. This is an excellent opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring a high-quality experience for our customers.

The ideal candidate will have a keen understanding of health and safety standards and be able to maintain food freshness by following first-in, first-out (FIFO) stock rotation. They will also be responsible for adhering to food safety and hygiene regulations while keeping daily records.

  • Resolving customer complaints and relaying information to the Café Manager.
  • Maintaining food freshness by following FIFO stock rotation.
  • Adhering to food safety and hygiene regulations while keeping daily records.
  • Accepting deliveries and handling the safe storage of food.
  • Being aware of and following all operational policies and procedures.
  • Clearing and sanitising tables so our café stays clean.
  • Maintaining our standards and ensuring all food products are available.
  • Knowing our café's menu inside out and serving food the way it's intended.
What's in it for you?

As a member of our team, you can look forward to a range of benefits, including:

  • A competitive salary of approximately £21,000 per year.
  • An exclusive colleague discount scheme, offering 10% off most purchases at Tesco.
  • Flexible working options from day one.
  • A retirement savings plan.
  • Life assurance.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Holiday starting at 28 days (including Bank Holidays).


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