Operational Management Specialist
3 days ago
We are seeking a skilled Operational Management Specialist to lead our customer service and operational management team in North Wales. This role involves overseeing the delivery of high-quality service, supervising a team, and ensuring seamless operations at our activity centre near Bangor.
About the RoleThis is an exciting opportunity for a Customer Service & Operations Lead to join our growing team and contribute to our mission of delivering exceptional experiences to customers. As a key member of our leadership team, you will be responsible for strategic planning, team management, and driving business growth.
The ideal candidate will have experience in leading teams, managing operations, and providing excellent customer service. A fluency in Welsh and local residency are also essential requirements. We encourage applications from diverse backgrounds and offer a competitive salary of £40,000 - £50,000 per annum, depending on experience.
Requirements- Leadership experience in the outdoor activities or tourism sector
- Fluency in Welsh and ability to engage with the local community
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
We offer a range of benefits, including:
- A competitive salary of £40,000 - £50,000 per annum
- A comprehensive training program to enhance your skills and knowledge
- An opportunity to work with a dynamic and growing team
- A chance to make a real difference in the lives of our customers
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