CCaaS Application Architect

3 weeks ago


London, Greater London, United Kingdom Eventus Solutions Group Full time
Job Summary:
Candidates for this CCaaS Application Architect role should have a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform. They will manage project initiatives, address digital transformation goals and business priorities. The successful applicant will work directly with Clients and manage Eventus engineers to ensure the solution meets client and Eventus quality standards.

Key Responsibilities:
  • Managing project initiatives and addressing digital transformation goals and business priorities
  • Working directly with clients and managing Eventus engineers
  • Ensuring solutions meet client and Eventus quality standards

Requirements:
  • Bachelor's degree in computer science, IT, or engineering or equivalent experience
  • ~5 or more years of experience with software architecture and design with the CXone, Genesys Cloud or Amazon Connect platform
  • Hands on experience with coding languages such as JavaScript, Python, Java, C++ is a plus
  • Network infrastructure experience is a plus
  • Experience with devops and CICD concepts including configuration-as-code, source code management (e.g. Github) and automated pipelines (Jenkins, Azure Devops, AWS CloudPipeline, etc.)

Benefits:
  • Professional training opportunities
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status


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