Software Architecture Lead

24 hours ago


London, Greater London, United Kingdom Eventus Solutions Group Full time

Are you a CCaaS Application Architect looking for a new challenge? Do you have a passion for designing and implementing innovative solutions for our clients? If so, we want to hear from you

About the Role

As a CCaaS Application Architect at Eventus Solutions Group, you will be responsible for managing project initiatives, addressing digital transformation goals, and business priorities. You will work directly with clients and manage our engineers to ensure the solution meets client and Eventus quality standards.

Key Responsibilities
  • Build actionable and achievable CCaaS transformation plans
  • Define and build tools and libraries to augment CCaaS vendor capabilities
  • Serve as escalation point on client testing and troubleshooting as required

This role requires strong technical skills, excellent communication skills, and experience in managing teams. If you have a passion for helping our customers solve for omnichannel, self-service IVR, routing, etc., this could be the perfect opportunity for you.

Requirements
  • Bachelor's degree in computer science, IT, or engineering or equivalent experience
  • ~5 or more years of experience with software architecture and design with the CXone, Genesys Cloud or Amazon Connect platform
  • Hands on experience with coding languages such as JavaScript, Python, Java, C++ is a plus

The estimated salary for this role is £80,000 - £110,000 per annum, depending on experience and qualifications.



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