CCaaS Application Architect
3 days ago
Eventus Solutions Group is seeking a talented CCaaS Application Architect to join our team. This is a highly rewarding opportunity for an experienced software architect to design and implement innovative solutions for our clients.
About the RoleWe are looking for a skilled CCaaS Application Architect with a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform. As a key member of our team, you will be responsible for managing project initiatives, addressing digital transformation goals, and business priorities.
Responsibilities- Design and implement overall CXone, Genesys Cloud or Amazon Connect Application architectures
- Create designs that provide for effective maintenance, scalability, and upgradability
- Manage implementation being performed by engineers including code reviews, troubleshooting, requirements management and integrations
This role requires strong technical skills, excellent communication skills, and experience in managing teams. If you have a passion for helping our customers solve for omnichannel, self-service IVR, routing, etc., this could be the perfect opportunity for you.
Requirements- Bachelor's degree in computer science, IT, or engineering or equivalent experience
- ~5 or more years of experience with software architecture and design with the CXone, Genesys Cloud or Amazon Connect platform
- Hands on experience with coding languages such as JavaScript, Python, Java, C++ is a plus
The estimated salary for this role is £80,000 - £110,000 per annum, depending on experience and qualifications.
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