Enterprise CXone Solution Designer

3 days ago


London, Greater London, United Kingdom Eventus Solutions Group Full time

Join Eventus Solutions Group as a CCaaS Application Architect and take your career to the next level. With over 500 successful projects delivered, we have established ourselves as a leading provider of innovative solutions for our clients.

About the Company

Eventus Solutions Group is a dynamic and fast-growing company that has landed on the top of the INC 500 list of the nation's fastest growing private companies. We offer a unique business model that allows us to deliver exceptional results to our clients.

Job Description

This is a challenging and rewarding opportunity for an experienced software architect to lead our team of engineers in designing and implementing innovative solutions for our clients. You will be responsible for managing project initiatives, addressing digital transformation goals, and business priorities.

Key Responsibilities
  • Define and build tools and libraries to augment CCaaS vendor capabilities
  • Serve as escalation point on client testing and troubleshooting as required
  • Contribute to project and solution proposals, estimate delivery timelines and support RFP responses

This role requires strong technical skills, excellent communication skills, and experience in managing teams. If you have a passion for helping our customers solve for omnichannel, self-service IVR, routing, etc., this could be the perfect opportunity for you.

Requirements
  • Bachelor's degree in computer science, IT, or engineering or equivalent experience
  • ~5 or more years of experience with software architecture and design with the CXone, Genesys Cloud or Amazon Connect platform
  • Hands on experience with coding languages such as JavaScript, Python, Java, C++ is a plus

The estimated salary for this role is £80,000 - £110,000 per annum, depending on experience and qualifications.



  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    Role OverviewAs a seasoned Enterprise CCaaS Solutions Architect at Eventus Solutions Group, you will be responsible for designing and engineering complex Contact Center applications for some of the largest companies in the world.Key ResponsibilitiesDevelop overall CXone, Genesys Cloud or Amazon Connect application architectures, including networks, WFM,...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    Job Title: Enterprise CCaaS Architect">About Eventus Solutions Group:">We are a leading provider of comprehensive communication solutions, leveraging cutting-edge technologies like CXone, Genesys Cloud, and Amazon Connect to deliver exceptional customer experiences.">About the Role:">We are seeking an experienced Enterprise CCaaS Architect to join our team....


  • London, Greater London, United Kingdom Cutover Enterprise Full time

    Cutover Enterprise is seeking a talented AWS Cloud Architect to join our team. As a key member of our technical staff, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.The ideal candidate will have a strong background in cloud computing, with experience in AWS architecture and design. They will...


  • London, Greater London, United Kingdom Eliden Full time

    Role: Enterprise Solutions DesignerWe are seeking an experienced and skilled Solution Architect to join our team at Eliden. As an Enterprise Solutions Designer, you will be responsible for leading the design and delivery of innovative solutions that meet the needs of our clients.Key Skills and Qualifications:Experience in designing and implementing...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    **Eventus Solutions Group** is seeking an experienced CCaaS Solution Architect to join our team in the United Kingdom.The ideal candidate will have a solid understanding of software development and experience with CCaaS platforms such as CXone, Genesys Cloud, or Amazon Connect. They will be responsible for engineering and designing complex contact center...


  • London, Greater London, United Kingdom Pioneer Search Full time

    Pioneer Search is seeking an Enterprise Solutions Designer to lead the architecture design for applications, integrations, and data solutions that align with business goals and technology strategies.The ideal candidate will have experience developing IT architectures across Applications and Data that operate through SaaS and a proven track record of...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    CCaaS Application Architect Job DescriptionThe ideal candidate will possess a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform. They will be responsible for designing and engineering complex Contact Center applications for large enterprise clients.Key Responsibilities:Developing and implementing CCaaS...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    Key Responsibilities:Manage project initiatives to address digital transformation goals and business priorities.Collaborate with clients and engineers to ensure solutions meet client and Eventus quality standards.R Roll up sleeves to dive into code to help the development team with complex problems.The successful candidate will have a Bachelor's degree in...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    Join Our TeamWe are seeking a talented CCaaS Application Architect to join our team at Eventus Solutions Group.About the Position:Design and implement cloud-based contact center solutions for enterprise clients.Work closely with clients and internal teams to deliver successful projects.Develop and maintain expertise in contact center platforms, including...


  • London, Greater London, United Kingdom Reply Full time

    Retail Reply is a company that specializes in helping clients accelerate their digital transformation and customer experience. We are looking for an Enterprise Solutions Designer to join our team.About the RoleThis role involves working with client architects and business teams to ensure solutions are effective and deliver against the clients overall...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    Job Summary: As a seasoned CCaaS Application Architect at Eventus Solutions Group, you will design and implement comprehensive CCaaS architectures for enterprise clients. Leveraging CXone, Genesys Cloud, or Amazon Connect, your focus will be on omnichannel solutions, self-service IVR, routing, and digital transformation.Our ideal candidate has ~5+ years of...


  • London, Greater London, United Kingdom Sanderson Full time

    About SandersonWe're a leading provider of innovative solutions, and we're looking for an experienced Enterprise Solutions Designer to join our team.Salary: £80,000 - £100,000 per annumJob Description:The successful candidate will be responsible for leading architecture initiatives from inception to completion, working closely with Software engineering...


  • London, Greater London, United Kingdom Linking Humans Full time

    Key Responsibilities: As a ServiceNow Enterprise Architect at Linking Humans, you will be responsible for developing and implementing scalable, reliable ServiceNow architectural frameworks that align with business objectives. You will also collaborate with stakeholders to define the ServiceNow roadmap and prioritise solutions that deliver maximum value.You...


  • London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time

    We are seeking an Enterprise Solutions Designer to join our client in London, responsible for designing and implementing cutting-edge solutions using Azure and C# .Net.The role involves developing scalable cloud-based applications, integrating with existing systems, and collaborating with senior stakeholders.Developing cloud-native applicationsDesigning...


  • London, Greater London, United Kingdom Fruition IT Full time £60,000 - £70,000

    About the Role:We are looking for an experienced Enterprise IT Solutions Designer to join our team at Fruition IT. As a key member of the technology function, you will play a crucial role in understanding the organisation's requirements for the future IT state and designing technology solutions to meet those needs.Responsibilities include providing expert...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    About the JobEventus Solutions Group is seeking a seasoned Enterprise Contact Center Architect to join our team. As an experienced professional in the field of cloud-based contact center solutions, you will play a crucial role in designing and implementing cutting-edge technologies for our clients.Job Summary:We are looking for a highly skilled CCaaS...


  • London, Greater London, United Kingdom Resource on Demand Full time

    Job Description: Enterprise Salesforce Solutions Designer">We are seeking an experienced Enterprise Salesforce Solutions Designer to join our team at Resource on Demand. The ideal candidate will have a strong technical development background and a proven track record as a Salesforce Solutions Architect.">Responsibilities:">Design and implement scalable...


  • London, Greater London, United Kingdom Eventus Solutions Group Full time

    Job Summary:We are seeking a highly skilled CCaaS Application Architect to join our team at Eventus Solutions Group. The successful candidate will have a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform.About the Role:This is a challenging opportunity for an experienced architect who can engineer and design...


  • London, Greater London, United Kingdom CV Library Full time

    **Job Overview**The company CV Library is seeking a highly skilled Enterprise Solution Designer to join their team.This position involves working on a business-critical programme for a high-profile insurance company.The ideal candidate will have proven commercial experience working as a Business / Functional Architect within the Insurance domain.We offer an...


  • London, Greater London, United Kingdom Fruition IT Full time

    Fruition IT is a dynamic organisation that values its employees and offers a true work-life balance. They are seeking an experienced Solution Architect to lead on the design of their Dynamics 365 platform.This role requires strong technical knowledge, stakeholder management skills, and experience working with non-technical users. The ideal candidate will...