Customer Service Liaison

7 days ago


Derby, Derby, United Kingdom CV-Library Full time

Our Derby branch is seeking an enthusiastic problem solver to join our vibrant team as a Customer Service Liaison. As the bridge between our customers and internal sales teams, you will ensure seamless service that fuels our branch's continued growth.

About This Role
  • You will connect with customers, understand their needs, and build relationships.
  • You will be the first line of defence for resolving queries, orders, and product information.
  • You will multitask with ease, juggling calls, emails, and internal requests.

We are looking for a punctual and organised individual who can manage expectations and deal with backorders and unexpected delays. You should have experience in customer service, preferably in wholesale or product sales. A competitive package with perks like free parking and a pension plan is on offer.

The estimated salary for this role is £11.53 per hour, which equates to approximately £22,500 per annum.



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