Customer Service Liaison Officer

2 days ago


Derby, Derby, United Kingdom Entain Group Full time

As a Retail Customer Service Manager at Entain Group, you will be responsible for delivering top customer service and driving standards in our betting shops.

You will work closely with the Shop Manager to ensure high shop standards and build strong relationships with customers.

  • Take bets on a wide range of sports and events.
  • Demonstrate products and betting terminals to customers.
  • Handle customer complaints with empathy and problem-solving skills.
  • Maintain high shop standards.
  • Open or close the shop as needed.

This is a great opportunity to join our team and earn a competitive salary of £25,000 - £30,000 per annum, plus optional overtime, pension scheme, and annual ShareSave, as well as discounts and healthcare support.

About the Benefits:

We offer:

  • A competitive salary of £25,000 - £30,000 per annum
  • Optional overtime
  • Pension scheme
  • Annual ShareSave
  • Discounts
  • Healthcare support


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