Veterinary Client Liaison Officer
2 weeks ago
We are excited to invite applications for a Client Care Advisor position at Scarsdale Vets. This is a full-time role working 40 hours per week, with shifts between 7:00 AM and 11:00 PM, Monday to Friday, and participate in a 1 in 3 weekend rota with shifts from 8:00 AM to 11:00 PM.
Key Responsibilities- Provide support to team members as required.
- Assist clients with queries over the phone and in person.
- Provide reassurance and empathetic support to clients during their visits.
The estimated salary for this role is £26,000-£28,000 per annum, depending on experience. We offer a range of benefits, including:
- 6.6 weeks annual leave
- Additional annual leave for your birthday
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Our team at Scarsdale Vets is dedicated to delivering exceptional veterinary care for pets, horses, and farm animals, with a focus on outstanding customer service and high-quality care. We are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
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