Customer Experience Liaison

6 days ago


Derby, Derby, United Kingdom Entain Group Full time

We're seeking a Retail Customer Service Manager to drive customer satisfaction and standards in our betting shops.

You'll work closely with the Shop Manager to ensure high shop standards and build strong relationships with customers.

  • Process bets on a wide range of sports and events.
  • Demonstrate products and betting terminals to customers.
  • Maintain a high level of customer service by handling complaints with empathy and problem-solving skills.
  • Sustain high shop standards through daily operations.
  • Manage opening and closing shifts as needed.

This role may involve long opening shifts, long closing shifts, and shorter evening shifts, with a varied rota each week.

As a valued member of our team, you can expect a competitive salary, optional overtime, pension scheme, and annual ShareSave plan, as well as discounts and healthcare support.

We prioritize healthy work-life balance, providing rota information at least four weeks in advance to help you plan your life outside of work.



  • Derby, Derby, United Kingdom CV-Library Full time

    Our Derby branch is seeking an enthusiastic problem solver to join our vibrant team as a Customer Service Liaison. As the bridge between our customers and internal sales teams, you will ensure seamless service that fuels our branch's continued growth.About This RoleYou will connect with customers, understand their needs, and build relationships.You will be...

  • Night Shift Liaison

    2 weeks ago


    Derby, Derby, United Kingdom JT Recruit Full time

    As a Night Shift Liaison at JT Recruit, you will play a vital role in supporting vulnerable individuals in Derby through our 24-hour emergency response service. This is a temporary night shift position that requires you to work closely with our customers who rely on telecare alarms for emergency assistance.Job SummaryYour primary responsibility will be to...


  • Derby, Derby, United Kingdom NHS Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to join the NHS as a Clinical Liaison Specialist.The successful candidate will work closely with the Integrated Care Board, providing clinical liaison support to GP practices.Main Responsibilities:Promote the range of general practice advice and liaison services provided by the...


  • Derby, Derby, United Kingdom Austin Fraser Full time

    About the RoleAustin Fraser is seeking an Accommodation Liaison Officer to join our team. In this role, you will work closely with our staff covering shifts at the emergency accommodation provision based at Milestone House.ResponsibilitiesSupport homeless individuals residing in emergency accommodation provision.Complete support plans and dynamic risk...


  • Derby, Derby, United Kingdom Bertelsmann SE & Co. KGaA Full time

    Your Responsibilities:Liaise with internal customers to investigate and resolve queries for stock/inventory or transport issuesSupport Key Account Management with client performance-related queriesInvestigate and resolve queries by liaising with internal customersLiaise with clients and respond to queries within SLAs, including liaison with other Arvato...


  • Derby, Derby, United Kingdom NHS Full time

    Job OverviewAs a Care Liaison Officer, you will play a vital role in supporting general practitioners by providing expert advice, liaison services, and administrative support. The position requires a strong understanding of the National Health Service (NHS) policies, procedures, and regulations.This is an exciting opportunity to join the Derby & Derbyshire...


  • Derby, Derby, United Kingdom Derbyshire Health United Ltd Full time

    The Clinical Liaison Officer will play a crucial role in delivering advisory and liaison support services to GP practices in Derbyshire, ensuring that they have access to the latest information and resources.Job ObjectivesThis role involves maintaining a good working knowledge of developments in contracting and commissioning, including PCNs, ICS, and ICB,...


  • Derby, Derby, United Kingdom Derbyshire Health United Ltd Full time

    Are you looking for a challenging role that utilizes your expertise in healthcare? Derbyshire Health United Ltd has an exciting opportunity for a Healthcare Liaison Professional.Job DescriptionThe successful candidate will be responsible for providing advisory support services to GP practices, maintaining a good working knowledge of contracting and...


  • Derby, Derby, United Kingdom Marks Sattin (UK) Ltd Full time

    Accounting Services Manager and Client LiaisonMarks Sattin (UK) Ltd is seeking an experienced Accounting Services Manager and Client Liaison to join our team in Derby. As a key member of our accounting team, you will be responsible for managing client relationships and ensuring the delivery of high-quality accounting services to our clients across various...


  • Derby, Derby, United Kingdom NHS Full time

    About the Job:Are you an experienced professional looking for a new challenge? Do you have excellent communication and interpersonal skills? We are seeking a skilled General Practice Advice Coordinator to join our team at Derby & Derbyshire GP Provider Board Limited. As a key member of the organization, you will play a vital role in supporting the...


  • Derby, Derby, United Kingdom CV-Library Full time

    Join a dynamic and growing network of offices across the UK and globally!About the RoleKingswood Holdings Limited is seeking a skilled Client Liaison Administrator to support our advisors in providing exceptional client service.Job Responsibilities:This is an exciting opportunity to work in a fast-paced environment, processing sales-related paperwork,...


  • Derby, Derby, United Kingdom VC Evidensia UK Full time

    **Job Title:** Client Care AdvisorAbout the RoleWe are seeking a highly skilled and empathetic Client Care Advisor to join our team at Scarsdale Veterinary Group. As the first point of contact for our clients, you will provide a warm and professional welcome, ensuring their experience is exceptional from the outset.In this vital role, you will support both...


  • Derby, Derby, United Kingdom Giacom Group Full time

    The Giacom Group is seeking a highly skilled Customer Experience Specialist to join their team in the UK. This role involves providing top-notch customer support through telephone, email, and remote dial-in services within an ITIL framework.In this position, you will be responsible for delivering exceptional billing and provisioning support to customers via...


  • Derby, Derby, United Kingdom Derbyshire Healthcare Foundation Trust Full time

    Job Title: Health Assessment Liaison OfficerLocation: DerbyshireEstimated Salary: £40,000 - £55,000 per annumThe Derbyshire Healthcare Foundation Trust is seeking a skilled Health Assessment Liaison Officer to join our multi-disciplinary team. In this role, you will work closely with healthcare professionals and other agencies to ensure the delivery of...


  • Derby, Derby, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job Description: Utility Supplier Liaison SpecialistWe are currently recruiting for a Utility Supplier Liaison Specialist to join our head office team. As a key member of our team, you will be responsible for managing relationships with utilities suppliers, identifying competitive offerings, and improving efficiencies in utility data collection.About Us:...


  • Derby, Derby, United Kingdom Card Factory Full time

    We are seeking a highly enthusiastic and results-driven Sales Assistant to join our team at Card Factory. As a valued member of our sales team, you will contribute significantly to delivering exceptional customer experiences and driving business growth.About the RoleYour primary responsibility as a Sales Assistant will be to engage with customers, providing...


  • Derby, Derby, United Kingdom Venues - Stonegate Group Full time

    We're on the hunt for an exceptional Customer Experience Specialist to help deliver outstanding service and create memorable experiences for our customers!You'll be the face of our brand, working closely with our teams to ensure seamless interactions and build long-lasting relationships with our guests.To succeed in this role, you should be passionate about...


  • Derby, Derby, United Kingdom Giacom Group Full time

    Job OverviewGiacom Group is seeking a highly skilled Customer Experience Specialist to provide exceptional support to our customers.The successful candidate will be responsible for delivering next-level billing and provisioning support, including remote training, on-site training, knowledge base videos, and live chat. This role requires a strong focus on...


  • Derby, Derby, United Kingdom Tesco Partners Full time

    Job SummaryTesco Partners is seeking a highly skilled and customer-focused Sales Colleague to join our team. As a Sales Colleague, you will be responsible for providing exceptional customer service, maintaining store standards, and contributing to sales growth.Key Responsibilities:Providing excellent customer service and responding to customer...


  • Derby, Derby, United Kingdom Bubble CiTea Full time

    Join Our Dynamic TeamWe are Bubble CiTea, a leading bubble tea brand dedicated to innovation and customer satisfaction. As a Customer Experience Specialist, you'll play a vital role in creating unforgettable experiences for our customers.Your responsibilities will include building strong relationships with colleagues, resolving issues efficiently, and...