Operational Service Associate

3 weeks ago


Derby, Derby, United Kingdom Stok UK Careers Full time

About the Opportunity

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We are excited to offer an opportunity for a Service Delivery Advisor to join our team in East Midlands. As a key advisor, you will play a critical role in ensuring seamless delivery of operational services to our clients.

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  • Your responsibilities will include being the first point of contact for all internal and external matters relating to the end customer experience, supporting Key Account Management with queries relating to client performance, and investigating and resolving stock/inventory or transport queries by liaising with our internal customers.">
  • You will also liaise with clients and respond to queries by client SLAs, including liaison with other Arvato departments to resolve customer queries, and liaise with the end customers on booking slots and delivery dates.">
  • Furthermore, you will liaise with other Arvato departments to progress any ad hoc operational and transport requirements.">
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What We Offer

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We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, and a range of benefits to support your career development and well-being.



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