Technical Services Associate

5 days ago


Derby, Derby, United Kingdom Getting In Limited Full time

Job Title: Technical Services Associate

We are seeking a highly skilled and motivated Technical Services Associate to join our technical services team at Getting In Limited in Derby. As a Technical Services Associate, you will play a key role in providing effective support to both internal and external customers.

Estimated Salary: £22,000 - £28,000 per annum

About the Role

The successful candidate will be responsible for testing, configuring, and fault-finding on various technology-related hardware. You will work closely with our team to identify and resolve technical issues, ensuring minimal downtime and optimal system performance.

Main Responsibilities:

  • Desktop PC and laptop software builds and imaging
  • Testing and fault finding of various IT and audio-visual hardware
  • Providing hard drive/solid state disks erasure and destruction techniques and processes
  • Erasing and configuring network infrastructure hardware
  • Auditing and logging IT and audio-visual hardware
  • Maintaining stocks of equipment
  • Following in-house procedures from start to finish

Requirements:

To be successful in this role, you should have some basic knowledge and a keen interest in laptops, desktop PCs, Apple hardware, and server technologies. Strong communication skills, IT skills, customer care skills, problem-solving skills, logical thinking, and team working abilities are essential.



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