Technical Service Specialist

1 day ago


Derby, Derby, United Kingdom Nurtur Ltd. Full time
Job Description

We are seeking a Technical Service Specialist to join our Nurtur Ltd. team.

The successful candidate will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive experience.

This is a great opportunity for someone who is passionate about technology and customer service.

Responsibilities
  • Respond to customer inquiries via phone, email, and live chat
  • Resolve technical issues and provide solutions
  • Collaborate with internal teams to improve processes
  • Develop and maintain technical expertise in software products and services
  • Ensure customer feedback is gathered and addressed
Requirements
  • Strong technical skills and knowledge
  • Excellent communication and problem-solving abilities
  • Ability to work in a dynamic environment and adapt to change
  • Proven track record of delivering technical support
  • Familiarity with IT infrastructure and software applications

Salary: £25,000 - £30,000 per annum



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