Technical Service Specialist
1 day ago
We are seeking a Technical Service Specialist to join our Nurtur Ltd. team.
The successful candidate will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive experience.
This is a great opportunity for someone who is passionate about technology and customer service.
Responsibilities- Respond to customer inquiries via phone, email, and live chat
- Resolve technical issues and provide solutions
- Collaborate with internal teams to improve processes
- Develop and maintain technical expertise in software products and services
- Ensure customer feedback is gathered and addressed
- Strong technical skills and knowledge
- Excellent communication and problem-solving abilities
- Ability to work in a dynamic environment and adapt to change
- Proven track record of delivering technical support
- Familiarity with IT infrastructure and software applications
Salary: £25,000 - £30,000 per annum
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